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Robert Welch Designs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/robert-welch-designs | Feefo

608 out of 8,107 reviews

Time:

Past year

Trusted Customer

10 months ago

Date of purchase: 07/15/2024

Only manufacturer that In could find for sugar tongues!

Excellent

Julia

Robert Welch Designs

10 months ago

Thank you for your 5-star review of our service, we are delighted to hear that you are pleased with your Radford bright sugar tongs, please know if you ever need assistance in the future, please do not hesitate to contact us at help@robertwelch.com, or via the website using our live chat. Kind regards, Julia - Customer Service

Product reviews

Susan Mann

Louisville, KY, USA

10 months ago

Date of purchase: 07/15/2024

What Susan Mann said about Robert Welch Designs:

Pleased

Quick service. Great product. Good value.

Julia

Robert Welch Designs

10 months ago

Hi Susan, thank you for your order and for taking the time to leave your 5-star review and feedback. We are delighted to hear that you are pleased your Aston bright cutlery set, and you found our service quick. Your satisfaction is important to us. Kind regards, Julia - Customer Service

Product reviews

Trusted Customer

10 months ago

Date of purchase: 07/14/2024

Quality

Great quality

Julia

Robert Welch Designs

10 months ago

Thank you for your 5-star review and feedback on your purchase, we are delighted to hear you are pleased with the quality of your Malvern bright 24 piece cutlery set. Your satisfaction is important to us. Kind regards, Julia - Customer Service

EMMA

10 months ago

Date of purchase: 07/13/2024

What EMMA said about Robert Welch Designs:

Amazing customer service

I had to send a batch of desert spoons back due to a defect on all of them. They replaced them straight away. I was mind blown by the quick email reply to my initial complaint as well. Pleasure to...

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Julia

Robert Welch Designs

10 months ago

Hi Emma, we're thrilled to hear that you were impressed with our quick response and the swift replacement of the Radford bright dessert spoons. Providing excellent customer service is a top priority for us, and we're delighted that your experience was a positive one. It was a pleasure to assist you. Kind regards, Julia - Customer Service

Product reviews

Trusted Customer

10 months ago

Date of purchase: 07/11/2024

Great service & product

Excellent, speedy service as always. Pepper mill was replacement for one I’d had for many years, great product.

Siobhan

Robert Welch Designs

10 months ago

Thank you for taking the time to leave us your 5-star review. At Robert Welch we strive to exceed our customers expectations so I am delighted to hear that you have experienced this with us during your recent purchase. Kind regards, Siobhan - Customer Care Team

Kevin McGuinness

Southport

10 months ago

Date of purchase: 07/11/2024

What Kevin McGuinness said about Robert Welch Designs:

Fantastic collection

The set is fabulous and the service was great

Siobhan

Robert Welch Designs

10 months ago

Thank you Kevin for leaving us your 5 star review. I am so pleased to hear that you enjoyed your shopping experience with us and how impressed you are with your newly purchased Warwick Bright cutlery. Thank you again for your feedback. Kind regards, Siobhan - Customer Care Team

Product reviews

Trusted Customer

10 months ago

Date of purchase: 07/05/2024

Elegant designs, fabulous service

Gorgeous products!

Siobhan

Robert Welch Designs

10 months ago

Thank you for your recent order and for taking the time to leave your kind 5-star review. We strive to exceed our customers expectations so it's wonderful to hear that we achieved this on this occasion. Kind regards, Siobhan - Customer Care Team

Karin Kelly

Southport

10 months ago

Date of purchase: 07/09/2024

What Karin Kelly said about Robert Welch Designs:

Perfection - design and quality

Excellent service! Very prompt delivery, well packaged. Delighted with my new pepper mill. I have had my original one for over ten years now. Love Robert Welch quality and design. My cutlery is...

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Siobhan

Robert Welch Designs

10 months ago

Thank you Karin for taking the time to leave us your wonderful 5 star review. I am so pleased to hear that you enjoyed your shopping experience with us and that you love our products as much as we do! Thank you again for your feedback, and we look forward to assisting you soon. Kind regards, Siobhan - Customer Care Team

Robin Hall

Dahlonega, Georgia, USA

10 months ago

Date of purchase: 07/07/2024

What Robin Hall said about Robert Welch Designs:

Great service

Good ordering process, very rapid delivery to USA.

Siobhan

Robert Welch Designs

10 months ago

Trusted Customer

11 months ago

Date of purchase: 07/05/2024

Perfect as always

These were for a gift and the recipient was very pleased with them. They commented on how nice they felt when holding them and how nicely balanced they are. They are lovely quality and that makes a...

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Amy

Robert Welch Designs

11 months ago

Thank you for taking the time to leave us your review. I am so pleased to hear that you enjoyed shopping with us and we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to assisting you again. Kindest Regards, Amy - Customer Care Team

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About Robert Welch Designs

Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.

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01386840522

Lower High Sreet, Chipping Campden, Gloucestershire, GL55 6DY, United Kingdom