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Robert Welch Designs Reviews

https://robertwelch.com
Rated
Exceptional

Iconic British designs for the home. Robert Welch Designs include timeless cutlery, elegant gifts & award-winning kitchenware.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

568

22

7

4

7

608

ratings over the past year

608 out of 8,110 reviews
Time:
Past year
NE
Neil
Essex
9 months ago
Date of purchase: 08/07/2024
What Neil said about Robert Welch Designs:
Excellent
Very professional and helpful
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Cecilia
Robert Welch Designs
9 months ago
Dear Neil, thank you for taking the time to leave us your review. I am so pleased to hear that you enjoyed our Professional Chef's Knife and we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to assisting you again. Kindest Regards, Cece - customer services
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James Pitchford
Heathfield
9 months ago
Date of purchase: 08/20/2024
What James Pitchford said about Robert Welch Designs:
Adult signature required
I ordered online but had not realised that knives require an adult's signature on delivery. As we were out when the time delivery was attempted the knives were returned to sender. I asked for a...

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Cecilia
Robert Welch Designs
9 months ago
Dear James, Thank you for your feedback. We are sorry that you missed your age verified delivery. During the ordering process, there are several points of contact where this information is available to customers, such as the confirmation email and all DPD communication. If you wish to place a new order please reach out to a member of the team. Kindest regards, Cece - Customer Services
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Beier Dong
San Ramon, California, USA
9 months ago
Date of purchase: 08/18/2024
What Beier Dong said about Robert Welch Designs:
Great product great Serivce
Serivce is great. Product is also great
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Caroline
Robert Welch Designs
9 months ago
Beier, thank you for taking the time to leave us such a wonderful 5-star review - your feedback is much appreciated. At Robert Welch we strive to exceed our customers expectations so I am delighted to hear that you have experienced this while transacting with us. Warm Regards, Caroline - Customer Services
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William Knuerr
9 months ago
Date of purchase: 08/16/2024
What William Knuerr said about Robert Welch Designs:
Great service!
Great service! I just ordered the wrong spoons.
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Caroline
Robert Welch Designs
9 months ago
Thank you for your 5-star review and for sharing your experience with us William. It is our priority to ensure great service, we'd be more than happy to help you again, whenever you need us. I am sorry you ordered the incorrect spoons - all our dimensions are on the product page - if you need any further help, please contact us at help@robertwelch.com. Warm Regards, Caroline - Customer Services
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Betty Horton
Droitwich
9 months ago
Date of purchase: 08/15/2024
What Betty Horton said about Robert Welch Designs:
Satisfied Customer
Fast delivery of quality cutlery
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Caroline
Robert Welch Designs
9 months ago
Betty, thank you for your 5-star review of our service and highlighting our fast delivery . Please know if you ever need assistance in the future, questions, queries or advice selecting Robert Welch products, please do not hesitate to contact us at help@robertwelch.com, on 01386 840522 Monday- Friday 9am - 5pm (Excluding Bank Holidays) or via the website using our live chat. Kind Regards, Caroline - Customer Services
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Trusted Customer
9 months ago
Date of purchase: 08/13/2024
Great service. Thanks.
Great service to help us replace our old old bone handle knives with an alternative. We love them! Thank you!
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Caroline
Robert Welch Designs
9 months ago
It is wonderful to hear that you had a positive experience with us. We very much appreciate the 5-star review and feedback - we are available on 01386 840522 Mon-Fri, 9-5pm or at help@robertwelch.com and live chat 7 days a week should you need us. Radford is an iconic Robert Welch design. Kind regards, Caroline - Customer Services
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Trusted Customer
9 months ago
Date of purchase: 08/12/2024
Frying Pan
Lovely pan
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Caroline
Robert Welch Designs
9 months ago
Thank you very much for your order and for taking the time to leave your 4-star review and feedback. Please know if you ever need assistance in the future, questions, queries or advice selecting Robert Welch products, please do not hesitate to contact us at help@robertwelch.com, on 01386 840522 Monday- Friday 9am - 5pm (excluding Bank Holidays) or via the website using our live chat. Kind Regards, Caroline - Customer Services
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Christine Jones
Wilmslow
9 months ago
Date of purchase: 08/11/2024
What Christine Jones said about Robert Welch Designs:
Bread knife
Delivery was on time. The knife is so much better than our old one; it cuts through the bread without creating lots of crumbs. Robert Welch have provided care advice too so we expect the knife to do...

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Caroline
Robert Welch Designs
9 months ago
Thank you for your 5 star review Christine and feedback on your purchase, our dedicated Customer Care Team is available on 01386 840522, Monday - Friday, 9am - 5pm GMT (excl Bank Holidays), at help@robertwelch.com and live on the website 7-days a week should you ever need us. I hope you continue to enjoy using your Bread knife for many years to come. Kind Regards, Caroline - Customer Services
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Trusted Customer
9 months ago
Date of purchase: 08/10/2024
Love my new knife.
I love my new knife . It’s lightweight and feels right in my hand. Very good quality knife. I will definitely be ordering more !
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Sam
Robert Welch Designs
9 months ago
It is wonderful to hear that you had a positive experience with us. We very much appreciate the 5-star review and are available on 01386 840522 Mon-Fri, 9-5pm or at help@robertwelch.com and live chat 7 days a week should you need us. Warmest Regards, Sam - Customer Services.
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Trusted Customer
10 months ago
Date of purchase: 08/08/2024
Excellent all round
Excellent customer service and excellent products!
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Sam
Robert Welch Designs
9 months ago
Thank you for taking the time to leave us your review. I am so pleased to hear that you enjoyed shopping with us and we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to assisting you again. Kindest Regards, Sam - Customer Services.
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About Robert Welch Designs
Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.
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01386840522
Lower High Sreet, Chipping Campden, Gloucestershire, GL55 6DY, United Kingdom
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About Robert Welch Designs
Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.