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Robert Welch Designs Reviews

https://robertwelch.com
Rated
Exceptional

Iconic British designs for the home. Robert Welch Designs include timeless cutlery, elegant gifts & award-winning kitchenware.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

568

22

7

4

7

608

ratings over the past year

608 out of 8,110 reviews
Time:
Past year
Trusted Customer
8 months ago
Date of purchase: 09/08/2024
Excellence
Excellent bread knife... so pleased . Great service
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Cecilia
Robert Welch Designs
8 months ago
Thank you for your kind words and 5-star review of our service. I shall pass your comments to the team as reassurance that even with trying times and frustrations with restrictions we are able to continue to deliver on customers' expectations and at times exceed them. Warmest Regards, Cece - customer service.
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Trusted Customer
8 months ago
Date of purchase: 08/26/2024
Excellence
Great knife. Superb service.
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Cecilia
Robert Welch Designs
8 months ago
Thank you for taking the time to leave us your review. I am so pleased to hear that you enjoyed shopping with us and we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to assisting you again. Kindest Regards, Cece - customer service.
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Trusted Customer
8 months ago
Date of purchase: 09/10/2024
They are the best of British workmanship
It is Fantastic, the knives arrived very quickly as we are now travelling through France and Spain and they are perfect in our campervan and the lovely fruit and vegetables we are enjoying
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Cecilia
Robert Welch Designs
8 months ago
Thank you for taking the time to leave us such a wonderful 5-star review. At Robert Welch we strive to exceed our customers expectations so I am delighted to hear that you have experienced this while transacting with us. Warm Regards, Cece - customer service.
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Trusted Customer
8 months ago
Date of purchase: 08/31/2024
Excellent Design
Although smaller than expected we really like the design and of course the bowl has been manufactured to the excellent Robert Welch quality standards. Thank you.
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Cecilia
Robert Welch Designs
8 months ago
It is wonderful to hear that you had a positive experience with us. We very much appreciate the 5-star review and are available on 01386 840522 Mon-Fri, 9-5pm or at help@robertwelch.com and live chat 7 days a week should you need us. Best wishes, Cece - customer services.
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Jane
Devon
8 months ago
Date of purchase: 08/22/2024
What Jane said about Robert Welch Designs:
Cutlery
Easy to order, delivered swiftly, good quality item.
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Susan Morrison
Brunswick, Maine, USA
8 months ago
Date of purchase: 08/13/2024
What Susan Morrison said about Robert Welch Designs:
Fantastic knives, case can be a problem
LOVE the knives! However, the case is awkward. I placed the wood case against the wall so the knives did not fall out of the wood block. However, it is precariously placed and if it moves, all the...

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Claire
Robert Welch Designs
8 months ago
Thank you Susan for sending us your feedback, I'm very pleased to hear you love the Signature Knives and Sharpener within your recently purchased set. However, I am concerned that the knives are being stored correctly in the Knife Block itself as the design of the block is such that it is weighted in the base and the knives should suspend perfectly and securely within the slots. Great care and precision has been applied to this design so it is a great shame to read your feedback and I have emailed you directly to check that all is well with how the knives are being stored in the block and see if we can remedy the issue you are experiencing here. I look forward to helping with this matter so you can enjoy the whole set! Kind regards, Claire - Customer Services
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Paula
Rochester
8 months ago
Date of purchase: 09/04/2024
What Paula said about Robert Welch Designs:
Great service
Received next day delivery with DPD , well packaged and tracking provided. I love the product
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Cecilia
Robert Welch Designs
8 months ago
Dear Paula, Thank you for your review of our service that is so great to hear. We really try to create the best customer experience possible. Thank you for taking the time to provide your feedback to us. Warm Regards, Cece - customer services.
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Ros Hodges
8 months ago
Date of purchase: 08/14/2024
What Ros Hodges said about Robert Welch Designs:
Lovely cheese knives
Good advice quick service and absolutely beautiful cheese knives. We are really enjoying using them.
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Cecilia
Robert Welch Designs
8 months ago
Dear Ros, It is wonderful to hear that you had a positive experience with both our product and service. We very much appreciate the 5-star review and are available on 01386 840522 Mon-Fri, 9-5pm or at help@robertwelch.com and live chat 7 days a week should you need us. Kind regards, Cece - customer service.
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Alison Clemo
Cornwall
8 months ago
Date of purchase: 08/30/2024
What Alison Clemo said about Robert Welch Designs:
Vintage but new
Very happy with my latest purchase. Vintage cutlery is so classy. Only person I know that has this set. Beautiful statement for my dining table
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Cecilia
Robert Welch Designs
8 months ago
Dear Alison, Thank you so much for your wonderful review of our service. It is truly heartening to hear such positive feedback. We strive to exceed expectations with both our products and our service, and it means a lot to us that you took the time to share your experience. Warm regards, Cece - customer service.
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Roger Wright
Berkhamsted
8 months ago
Date of purchase: 08/27/2024
What Roger Wright said about Robert Welch Designs:
Robert welch toilet brush
Service was fine but the brush head supplied only lasted 2 years before a replacement was needed.Not covered by the warranty
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Siobhan
Robert Welch Designs
8 months ago
Thank you Roger for taking the time to share your review of our Replacement Toilet Brush Head. I am pleased to hear that we were able to fulfil our service promise, but it saddens me to learn that the product did not meet your expectations in terms of longevity. Your feedback is invaluable, and although this type of issue would not be covered by our manufacturer guarantee, I will certainly pass your comments along to the appropriate team for review. We greatly appreciate your honesty and thank you again for sharing your thoughts. If you require any further assistance, please do not hesitate to contact us at help@robertwelch.com Kind regards
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About Robert Welch Designs
Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.
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01386840522
Lower High Sreet, Chipping Campden, Gloucestershire, GL55 6DY, United Kingdom
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About Robert Welch Designs
Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.