As stated previously the only downside of the holiday was the three star hotel in Tremezzo at Lake Como. Riviera need to tell people about the number of steps when visiting around Lake Como. As it is...
Read more
Product reviews
Uploaded media
View all media (2)
Riviera Travel
Riviera Travel
12 months ago
Thank you for your feedback on the Grand Tour of Lake Como, Milan & the Bernina Express. We appreciate you sharing your thoughts regarding your recent trip. We note your comments on the accommodations and the food.
Thanks again for sharing your experience.
Excellent professional service and lovely local guide.
Product reviews
Riviera Travel
Riviera Travel
12 months ago
Thank you for sharing your feedback on your recent 'Highlights of Lake Maggiore & The Matterhorn' holiday. We appreciate you taking the time to detail your experience.
We're pleased to hear you enjoyed the beautiful location, particularly Stresa. We also note your comments regarding the evening meals and your room allocation.
We understand your disappointment. We appreciate you sharing your perspective.
Date of purchase: 07/15/2025
0
Share
Trusted Customer
Feefo Verified
12 months ago
Product reviews
Riviera Travel
Riviera Travel
12 months ago
Thank you for your wonderful five-star review of The Moselle, Luxembourg & the Majestic Rhine River Cruise. We're delighted you enjoyed most of the excursions and found the Guides excellent. We appreciate you taking the time to share your feedback.
The customer service was great. The itinerary (forgot)! to add that we had a three and a half hour coach service from Brussels to Cologne. If I had know this I would have flown
Product reviews
Riviera Travel
Riviera Travel
12 months ago
Thank you for sharing your feedback on your recent Rhine, Strasbourg and Heidelberg River Cruise. We're delighted to hear you found the food and staff amazing. We appreciate your comment regarding the entertainment. We also understand your observation about the cruise.
We value all feedback as it helps us improve.
Date of purchase: 07/25/2025
0
Share
Trusted Customer
Feefo Verified
12 months ago
Product reviews
Riviera Travel
Riviera Travel
12 months ago
Thank you for sharing your feedback on your recent 'Switzerland the Matterhorn & the Glacier Express' holiday. We're pleased to hear you enjoyed aspects of your trip, including the scenery, food, and company of fellow travellers. We also appreciate your positive comments about our guide and coach driver. Thank you for choosing Riviera Travel.
Very Good!
Professional, efficient, knowledgeable open and friendly. A rare combination but a combination that made this traveller very content with the overall experience of holidaying with Riviera...
Read more
Product reviews
Uploaded media
View all media (1)
Riviera Travel
Riviera Travel
12 months ago
Thank you for sharing your feedback on the Timeless Provence Tour. We're glad to hear you enjoyed the guide, Lorna, and the driver. It's wonderful you enjoyed the destinations.
We appreciate your comments regarding the hotel and its amenities. We also understand your preference for a more central location. Your feedback is valuable.
Thank you again for choosing Riviera Travel.
Very good. Could perhaps have a couple of more entertainments organised for the evenings
Product reviews
Riviera Travel
Riviera Travel
12 months ago
Thank you for sharing your feedback on The Moselle, Luxembourg & the Majestic Rhine River Cruise. We appreciate you taking the time to let us know about your experience. We understand your disappointment regarding the Moselle portion of your trip.
Thank you for sharing your feedback on your recent Rhine, Strasbourg and Heidelberg River Cruise. We're glad to hear you enjoyed aspects of your experience. We appreciate you taking the time to share your thoughts.
we deal with Gemma who is very professional. Understands Customer Service and always goes the extra mile. She got us a £100 refund because of the price discrepancy. Thank you Gemma
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
