Riviera and their on board teams really do make you a priority. The cabin was beautifully maintained and the service at meals was excellent. The Cruise Director was personable and very kind.
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Riviera Travel
Riviera Travel
11 months ago
Thank you for sharing your feedback about your recent Douro Porto & Salamanca River Cruise. We're delighted you enjoyed aspects of your cruise.
We appreciate your feedback regarding the timing of the excursions and informational talks. We understand your preferences. We value all feedback as it helps us improve our services.
Date of purchase: 08/07/2025
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Paul Halliwell
Feefo Verified
Penrith
11 months ago
What Paul Halliwell said about Riviera Travel:
Excellent
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Riviera Travel
Riviera Travel
11 months ago
Thank you for taking the time to share your feedback on The Blue Danube River Cruise. We're delighted to hear that you overall enjoyed your cruise and would consider booking with us again.
We understand your frustration regarding the late flight which is unfortunately outside our control. We also appreciate your kind words about our cruise director and staff. It's wonderful to know their efforts contributed positively to your experience.
Thanks again for your review.
It was a good tour, efficiently organised. Some thought the hotels were below the standard they were expecting (the Tours hotel was hot and noisy, the food in the final hotel wasn't very good), but...
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Riviera Travel
Riviera Travel
11 months ago
Thank you for sharing your feedback on your recent tour with us. We're pleased to hear that you found the tour well-organised and that our staff provided a polite and welcoming service throughout.
We appreciate your comments regarding the hotels and the pacing of the tour. We understand that these aspects impacted your overall experience and we value your input.
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Riviera Travel
Riviera Travel
11 months ago
Thank you for sharing your feedback on your recent Monet's Garden, The Loire Valley & Fontainebleau tour. We appreciate you taking the time to highlight your experience.
We understand your frustration with the fast-paced nature of the itinerary. We also recognize the importance of allowing ample time at each location. Your comments regarding the scheduling are valuable.
We understand your perspective on the tour guide. We appreciate you sharing your observations.
Thank you again for your review.
The service was excellent. It couldn't have been simpler to book, and I got all of the information in a timely manner so I could plan my taxis to the airport etc ahead of time.
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Michelle
Riviera Travel
11 months ago
Thank your for your amazing 5*review .
Date of purchase: 08/04/2025
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Ken
Feefo Verified
Chelmsford
11 months ago
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Michelle
Riviera Travel
11 months ago
We are sorry to hear of your experience please be assured we have are dealing with the issues raised and you will hear from us in due course.
Regards
Michelle
Riviera Travel
Hello,
Thank you for sharing your feedback on your recent Douro, Porto & Salamanca River Cruise. We're glad to hear you enjoyed all aspects of your experience, including the food and drink, excursions, and locations.
Thank you again for your feedback.
Michelle
Riviera Travel
The guides went above and beyond in looking after us all. It was difficult to time the excursions sometimes because there were a lot of people with mobility issues, which slowed everything down, but...
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Michelle
Riviera Travel
11 months ago
Hello,
Thank you for sharing your feedback on The Blue Danube River Cruise. We're delighted you enjoyed the boat, staff, and the tours
Michelle
Riviera Travel
The booking and information were well managed. Booking on line and setting up an account were straightforward. Information provided was clear.
Product reviews
Michelle
Riviera Travel
11 months ago
Thank you for your wonderful review of the Grand Tour of Lake Como, Milan & the Bernina Express. We're thrilled to hear you had a brilliant tour. We appreciate you taking the time to share your feedback.
Kind regards,
Michelle
Riviera Travel
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
