Efficient group flight bookings but a later departure time would have been preferable. Surprisingly Riviera were not able to book me a lounge at Heathrow. Tour ******/guide Deborah was knowledgeable,...
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Michelle
Riviera Travel
11 months ago
Thank you for your positive feedback on the Discover Berlin & Dresden tour. We're delighted you enjoyed your experience.
Date of purchase: 07/12/2025
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Feefo Verified
11 months ago
Excellent service on ship and we had good local guides.
We have travelled with Riviera numerous times and this is our second River cruise with them.
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Michelle
Riviera Travel
11 months ago
Hello,
Thank you for sharing your feedback on your recent Burgundy, the River Rhone & Provence Cruise. We're delighted to hear that you enjoyed the onboard experience and that our staff provided excellent service.
Thanks again for your valuable feedback.
Thank you for sharing your feedback on your recent Rhine Cruise to Switzerland. We're glad to hear you enjoyed aspects of your experience. We appreciate you taking the time to let us know.
The service was excellent at all levels. The dining experience was enhanced by those serving us. Riviera staff were always on top of things. Cassie did a good job of looking after my lady friend when...
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Michelle
Riviera Travel
11 months ago
Thank you for your for your excellent 5 star review .
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Michelle
Riviera Travel
11 months ago
Thank you for sharing your feedback on your Burgundy, the River Rhone & Provence Cruise. We're thrilled to hear you enjoyed the sights and the friendly atmosphere. It's fantastic to know you made some good friends along the way. We appreciate you taking the time to share your experience.
Waiters, bar staff and cabin attendants were very good.
Front of house staff poor (Cruise director, receptionists)
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Michelle
Riviera Travel
11 months ago
Thank you for taking the time to share your feedback on your recent Rhine Cruise to Switzerland. We appreciate your comments about the ship, staff, and the food and cabins.
We understand your disappointment regarding certain aspects of your cruise. We appreciate you bringing these matters to our attention all feed is extremely important to us for all our tours and cruises.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
