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Richmonds Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,822 reviews

Mr Norton

Feefo Verified

7 years ago

What Mr Norton said about Richmonds:

No problems!

Certainly recommend and will consider future trips. However it would help us from Ely area to have pick up at Milton. Previous planned trip to Gin distillery and IWM left us £100 out of pocket due to...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback and that you recommend us. We are sorry to hear you've had a issues travelling back after a trip due to traffic. We have a selection of trips that have a Milton pick-up, so please give us a call or check our website. Thank you for the photo of the coach and driver. We will share it will the driver.

Date of purchase: 09/10/2018

Trusted Customer

Feefo Verified

7 years ago

Postal Museum Day Trip

My dietary requests had somewhere along the line been overlooked so I was disappointed with the meal that was served to me for lunch, I felt it to be of poor value. Also we were told we would be...

Rebecca

Richmonds

7 years ago

Thank you for your feedback regarding your trip to the Postal Museum and I will look into the timings of the trip to see how or if they can be improved. I’m sorry that you were disappointed with your meal option, however, Caroline from our Tours and Excursions who was on the trip did her best to resolve the situation on the day and we have reconfirmed your meal options on our system. I do hope that you feel reassured and will travel with us again in the future.

Yours sincerely,

Diane Richmond, Tours & Excursions Manager, Richmond's

Date of purchase: 09/27/2018

Trusted Customer

Feefo Verified

7 years ago

Excellent journey any plenty of time there, but shame about the weather! Richmonds not responsible for that though.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are glad to hear that you had an excellent journey with plenty of time to enjoy Portsmouth albeit with not the best weather. We do try and arrange every last detail including the weather!

Product reviews

Date of purchase: 08/26/2018

Mrs Pollitt

Feefo Verified

7 years ago

What Mrs Pollitt said about Richmonds:

All worked well using the website.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback and that you found the website booking system worked well.

Product reviews

Date of purchase: 09/20/2018

Miss Clark

Feefo Verified

7 years ago

What Miss Clark said about Richmonds:

Nice day out

Really polite and cheerful driver, easy booking system and reliable service.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We will pass on your compliments to the driver and wider team.

Product reviews

Date of purchase: 09/29/2018

Mr Solomon

Feefo Verified

7 years ago

What Mr Solomon said about Richmonds:

The whole experience from booking on line to the actual trip was excellent.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are really pleased to hear that you found the online booking experience and trip to be excellent.

Product reviews

Date of purchase: 09/29/2018

Mrs Lewis

Feefo Verified

7 years ago

What Mrs Lewis said about Richmonds:

Excellent day out and friendly driver

Very good day out with a helpful and friendly driver

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you had an excellent day out and found our driver helpful and friendly. We will pass on your compliments to the driver and wider team.

Product reviews

Date of purchase: 08/23/2018

Trusted Customer

Feefo Verified

7 years ago

Booked online, very straightforward process and you get to choose which seat you would like on the coach.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are glad that you found our online booking system straightforward and liked to option to choose your seat on the coach.

Product reviews

Date of purchase: 08/22/2018

Trusted Customer

Feefo Verified

7 years ago

Great to get the same room as last year we loved the sea view

Lyndsay

Richmonds

6 years ago

Thank you for the feedback. We are really pleased you were able to have the same room as last year with a sea view.

Product reviews

Date of purchase: 09/16/2018

Mr Light

Feefo Verified

baldock pick up

7 years ago

What Mr Light said about Richmonds:

good

nice coaches ,very punctual,drivers very helpful if needed,never had a poor trip yet

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the driver and wider team.

Product reviews

Date of purchase: 09/09/2018

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Richmonds Reviews

PortsmouthMore reviews of this product (146)View product websiteExcellent journey any plenty of time there, but shame about the weather! Richmonds not responsible for that though.

War Horse, Milton Keynes TheatreMore reviews of this product (43)View product websiteShow brilliant journey fine coach good and driver friendly.

SouthwoldMore reviews of this product (146)View product websiteCoach on time and polite cheerful driver.

SouthwoldMore reviews of this product (146)View product websitefour stars is a good response

Clacton Air ShowMore reviews of this product (146)View product websiteEverything good with no problems

CanterburyMore reviews of this product (146)View product websiteCoach on time, comfortable journey, would recommend Richmond's

Sidmouth & South DevonMore reviews of this product (24)View product websiteSidmouth is a brilliant location we love the fact the hotel is so close to the sea

Great Yarmouth Maritime FestivalMore reviews of this product (146)View product websitejust a very good coach company doing things right

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