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Richard Haworth Limited Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

12 years ago

Wide range oi high end goods - more expensive than I need. Need being different…

Wide range oi high end goods - more expensive than I need. Need being different from desire ! And easy web ordering and tracking and delivery.

Richard Haworth Limited

12 years ago

Thank you for your feedback. Our Marbella robes are made from 100% polyester and not designed to absorb moisture and dry the body, they are purely for comfort. Our cotton robes will absorb moisture much more readily. I am glad to hear though you are enjoying your robes and if you have any other feedback or questions please do not hesitate to get in touch. Regards, David

Product reviews

Date of purchase: 09/17/2013

0

Trusted Customer

Feefo Verified

12 years ago

postage and packing of 9 pounds + in my opinion is extortionate for 2 very…

postage and packing of 9 pounds + in my opinion is extortionate for 2 very light plastic bags

Richard Haworth Limited

12 years ago

Thank you for your feedback. We are a trade website and whilst we do not stop members of the public from placing orders online and benefitting from our trade prices, small value orders are subject to a handling and shipping fee. Please note orders over £100 have free shipping. If you have any other feedback please do not hesitate to get in touch. Regards, David

Product reviews

Date of purchase: 09/15/2013

0

Trusted Customer

Feefo Verified

12 years ago

excellent

Product reviews

Date of purchase: 09/15/2013

0

Trusted Customer

Feefo Verified

12 years ago

Wonderful service with really helpful staff

Product reviews

Date of purchase: 09/15/2013

0

Trusted Customer

Feefo Verified

12 years ago

Great service

Product reviews

Date of purchase: 09/15/2013

0

Trusted Customer

Feefo Verified

12 years ago

New to the catering world and Richard Haworth has made the experience enjoyable. Products are of…

New to the catering world and Richard Haworth has made the experience enjoyable. Products are of an excellent quality. This supplier is to remain in my little black book forever.

Trusted Customer

12 years ago

Excellent service, superb products.

Richard Haworth Limited

12 years ago

Really pleased to hear you are enjoying your products. If you have any other catering questions please don't hesitate to get in touch! Regards, David

Product reviews

Date of purchase: 09/06/2013

0

Trusted Customer

Feefo Verified

12 years ago

The product (tablecloth) was excellent but there wasn't provision when ordering to ask the delivery…

The product (tablecloth) was excellent but there wasn't provision when ordering to ask the delivery company to leave the parcel with a neighbour or in the parcel box by the front door. Instead the...

Richard Haworth Limited

12 years ago

Thank you for your feedback. We send out all our deliveries on a next day courier service that does require a customer signature. Our courier, DPD, sends a text message confirming the specific time on the day of the delivery and allows for customers to either re-arrange or leave with a neighbour. Unfortunately as you did not supply a mobile number with your order they were unable to send this. I’m sorry that your experience collecting from the depot was less than ideal; I have raised this with DPD. Please note for future reference that you would not have to pay anything extra to arrange a re-delivery. Regards, David

Trusted Customer

12 years ago

Thanks Richard Haworth staff for your prompt reply and for passing on my comments to your courier service. Sorry I missed the box on your order form for my mobile number - a text would have been really helpful as I had only popped out for a very short time.

Product reviews

Date of purchase: 09/10/2013

0

Trusted Customer

Feefo Verified

12 years ago

Very quick delivery.

Product reviews

Date of purchase: 09/09/2013

0

Trusted Customer

Feefo Verified

12 years ago

Many thanks!

Product reviews

Date of purchase: 09/12/2013

0

Trusted Customer

Feefo Verified

12 years ago

Wasn't kept updated on the delivery . Only when I had telephoned again , was…

Wasn't kept updated on the delivery . Only when I had telephoned again , was I told the date . Staff were very friendly and efficient though

Richard Haworth Limited

12 years ago

Thank you for your feedback. I’m sorry to hear one of your items arrived damaged. As discussed I have arranged for the item to be collected and a replacement has been sent out today, which you will receive tomorrow. In addition to this I have sent swatches of our Boutique Linen bed linen ranges as a replacement for your Prima items. After investigating, your order was due to be despatched on the 17th, which you received confirmation of, but unfortunately we had a manufacturing delay which resulted in your order being despatched on the 19th. I apologise for the delay and have spoken with our manufacturing department. If you have any other feedback please don’t hesitate to get in touch otherwise I look forward to hearing from you when you have reviewed our fabric swatches. Regards, David

Product reviews

Date of purchase: 09/11/2013

0

Richard Haworth Limited Reviews

Marbella BathrobesMore reviews of this product (39)View product websiteI had expected a soft towelling style. A description that the finish is 'fleece-like' would be more correct, than saying it is soft. As a bathrobe i presumed it to be towel-like. BUT its principal...Read more

Heavyweight Oven ClothMore reviews of this product (23)View product websiteI ordered more than I realised at the time - not sure how -clicked 2 and got 2 packs of 5... my own error but perhaps not clear? Have not been back to the site to check. But they will last me a...Read more

PVC Storage BagsMore reviews of this product (80)View product websiteexactly what I wanted. thank you.

Knightsbridge Super King Duvet Cover (With Buttons)More reviews of this product (11)View product websiteexcellent

Revolutionary Cotton Feel Amalfi TableclothsMore reviews of this product (1,034)View product websiteExcellent fabric, washes really well.

Revolutionary Cotton Feel Amalfi PlacematsMore reviews of this product (50)View product websitePure white, excellent fabric and wash like a dream! I bought the napkins and tablecloth in the same fabric. A friend liked them so much that she bought them too!

Revolutionary Cotton Feel Amalfi NapkinsMore reviews of this product (299)View product websiteGood size, lovely fabric and washes really well

Checkerboard Bath MatsMore reviews of this product (25)View product websiteExcellent product & service will use again

Revolutionary Cotton Feel Amalfi TableclothsMore reviews of this product (1,034)View product websiteOh my goodness, top quality all to add to my diners experience.

Revolutionary Cotton Feel Amalfi NapkinsMore reviews of this product (299)View product websiteI have started to learn folding the napkins and they are so easy to work with. The quality and the size of the napkin makes the napkin both a joy to use and work with.

Luigi's Language of Napkin Folding BookMore reviews of this product (3)View product websiteWhat an brilliant piece of work - Well Done Luigi. Will definitely send Richard Haworth a picture of the finished article ready for open day. Thank you so much for your service to date, and we at...Read more

Revolutionary Cotton Feel Amalfi TableclothsMore reviews of this product (1,034)View product website

Chelsea TowelsMore reviews of this product (138)View product websiteVery quick delivery.

Chelsea TowelsMore reviews of this product (138)View product websiteVery quick delivery.

Blenheim 100% Cotton Percale Flat SheetsMore reviews of this product (95)View product websiteVery quick delivery.

Blenheim 100% Cotton Percale Flat SheetsMore reviews of this product (95)View product websiteVery quick delivery.

Blenheim 100% Cotton Percale PillowcasesMore reviews of this product (106)View product websiteVery quick delivery.

Revolutionary Cotton Feel Amalfi TableclothsMore reviews of this product (1,034)View product websiteMany thanks!

Prima Satin Stripe Duvet CoversMore reviews of this product (43)View product website

Prima Satin Stripe PillowcasesMore reviews of this product (38)View product websiteShabby finish loose threads . Poor quality

Prima Satin Stripe PillowcasesMore reviews of this product (38)View product websiteShabby finish

Malibu BathrobesMore reviews of this product (22)View product websiteThe dressing gowns had not been product checked before being delivered . One had a huge stain on that was something that had been spilt .

Richmond Hand TowelMore reviews of this product (73)View product website

Richmond Bath SheetMore reviews of this product (73)View product website

Richmond Bath TowelMore reviews of this product (73)View product websiteHaven't used the towels yet. The quality seems good

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