Bad Bad Shipping Process - as I am not home at present - I have not received the part. With Aust Post about to send the part back to your company.
No consideration in any customer additional needs...
I'm sorry to hear the communication has been poor am I able to get you to forward your original email and photos onto me that you sent to our Sales Team so I can look into this matter for you?
my email address is: renee@poolandspawarehouse.com.au
Date of purchase: 04/11/2026
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Shealagh Mollee
Feefo Verified
AUS
17 days ago
What Shealagh Mollee said about Pool and Spa Warehouse:
The warehouse service was fine. The goods were well packaged and arrived within a few day. The small discount I requested would have been nice as I see it has been reduced by $200 after 2 weeks.
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