How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pool and Spa Warehouse Reviews

https://poolandspawarehouse.com.au

EXCEPTIONAL

Service

4.7

Product

4.6

1,303

175

1,580

ratings over the past year

1,580 out of 32,403 reviews

Past year

Trusted Customer

Feefo Verified

11 months ago

contented customer.

sent me a e mail enquiring about how the pump went. And weather i needed any advice. Happy that you contacted me after the pump was bought. although the pump couldn't be fitted for a week or two due...

Product reviews

Date of purchase: 06/18/2025

Rob McDougall

Feefo Verified

Townsville

11 months ago

What Rob McDougall said about Pool and Spa Warehouse:

Pool Cleaner Upgrade

All online. Process seemed to be smooth and without any hiccups

Product reviews

Date of purchase: 08/01/2025

Clansy Holt

Feefo Verified

South Hedland

11 months ago

What Clansy Holt said about Pool and Spa Warehouse:

Works a treat

Service was seamless. Nothing to complain about.

Product reviews

Date of purchase: 07/18/2025

Greg

Feefo Verified

North Queensland

11 months ago

What Greg said about Pool and Spa Warehouse:

“ Very Happy Customer ”

Pool and Spa Warehouse Penrith supplied me with informative information about the product for my needs to clean my pool. The service was professional and friendly. Shipment was very quick (no...

Product reviews

Date of purchase: 07/31/2025

Trusted Customer

Feefo Verified

11 months ago

Date of purchase: 07/30/2025

Leon Wuttrich

Feefo Verified

Cardwell

11 months ago

What Leon Wuttrich said about Pool and Spa Warehouse:

Good experience

3 working days arrived very impressed with service

Product reviews

Date of purchase: 07/31/2025

Mary Correia

Feefo Verified

11 months ago

Product reviews

Date of purchase: 07/31/2025

Trusted Customer

Feefo Verified

11 months ago

Poolbot order

I spoke with Donna who was very pleasant and helpful. Had a few questions which she answered. Completed my order on the phone efficiently. Order placed Monday Tracking info and emailed invoice...

Date of purchase: 07/28/2025

Trusted Customer

Feefo Verified

11 months ago

Very prompt delivery!

Date of purchase: 07/30/2025

Trusted Customer

Feefo Verified

11 months ago

Definitely use again

Very good communication good price promptly delivered

Product reviews

Date of purchase: 07/30/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Pool and Spa Warehouse Reviews

Onga SuperFlo VS 800 Variable Speed ECO Pool Pump. 4Y WarrantyMore reviews of this product (41)View product websitesuction within seconds of startup ,the quietest pump i have ever used, easy viewing of the plastic bowl thru the lid. lid seals well also.

Onga BullShark Pool Cleaner - Above & In Ground - Wall Climber - 3Y WarrantyMore reviews of this product (158)View product websiteWe have used the Onga HammerHead for many years. So far we are happy with the upgraded Onga BullShark

AquaLevel Automatic Pool Water Leveller / Filler / Top Up Device / Hose AttachmentMore reviews of this product (43)View product websiteWorks exactly as I hoped. This will make sure the pool is never too low.

Hayward TigerShark XL QC Robotic Pool Cleaner. Floor, Wall, Waterline. 5-micron Filter - 3Y WarrantyMore reviews of this product (90)View product websiteAs described by a very helpful salesperson and does a fantastic job

Hayward AquaNaut 250 Pool Cleaner - Above & In Ground - Wall ClimberMore reviews of this product (14)View product website

Zodiac MX8/MX6, AX10 Activ, AstralPool S10 Reversing Assembly Side A 30064100 - Genuine Pool Cleaner Spare PartMore reviews of this product (22)View product websiteGreat communication prompt delivery well packaged and valued for money

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?