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Poly Performance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/poly-performance | Feefo

Displaying all 4,222 reviews

Emilio Agudo

7 years ago

Date of purchase: 10/15/2017

What Emilio Agudo said about Poly Performance:

Fast free shipping and the part was packaged up nicely

Customer Service

Poly Performance

7 years ago

Hi Emilio, Thanks for taking the time to give us your positive feedback on your recent purchase. We are glad to hear the shipping was fast and packaged well. We're looking forward to hearing from you the next time you need parts!

-Maddie, Customer Service

joseph anderson

7 years ago

Date of purchase: 10/03/2017

What joseph anderson said about Poly Performance:

Shipping tends to be a little insane on some small items. Flat rate usps is around 7 bucks. Could save your customers a bit there.

Richard McInroy

7 years ago

Date of purchase: 10/10/2017

What Richard McInroy said about Poly Performance:

I won't be back

Slow and not helpful

Customer Support

Poly Performance

7 years ago

Hey Richard, Thanks for letting us know you were not happy with your recent purchase. I looked into your order details and see that your parts were not able to be shipped on the same business day that the order was placed. We apologize for the inconvenience but sometimes our shipping department can experience random fluctuations in order volume that we cannot always account for. However, your parts did leave our building the next business day and arrived at your door 4 business days later. I looked into getting your shipping costs refunded since you were unsatisfied with our service, but it seems that you already got free shipping and used a discount code when placing your original order. Hopefully we can get the chance to make things up to you on a future order. -Colin, Web & Marketplace Coordinator

Trever Lund

7 years ago

Date of purchase: 10/15/2017

What Trever Lund said about Poly Performance:

Awsome customer service got my parts quick. Vary happy. Thank you!

Customer Service

Poly Performance

7 years ago

Hey Trever, We are happy to hear you got your parts quick and were happy with our customer service. Thank you for taking the time to give us your positive feedback and purchasing from us! We're looking forward to helping you out with your future orders.

-Maddie, Customer Service

Cody Buscher

7 years ago

Date of purchase: 10/09/2017

What Cody Buscher said about Poly Performance:

Very quick and professional.

Customer Service

Poly Performance

7 years ago

Hey Cody, Thank you for taking time to give us your positive feedback. We are glad the process was quick and professional! We are looking forward to helping you out with future orders.

-Maddie, Customer Service

Trusted Customer

7 years ago

Date of purchase: 10/13/2017

👍🏻

alan rogers

7 years ago

Date of purchase: 09/20/2017

What alan rogers said about Poly Performance:

fast shipping...quality parts...awesome service!

William Ulrich

7 years ago

Date of purchase: 10/03/2017

What William Ulrich said about Poly Performance:

Slooowww shipping BEWARE!!

Slow shipping. Almost 2 weeks to get an item shipped marks poly as a "dont use again" in my book. 1st call to customer service was useless, acted like they didn't give a f$#%. Subsequent emails were...

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Customer Support

Poly Performance

7 years ago

Hey William, Sorry to hear you had trouble with your recent order. Certain vendors of ours sometimes run into stocking issues of their own which we cannot control. Our customer service team is normally very good at keeping customers informed with updates on backordered items but we are unhappy to hear you had a negative experience on one of your calls. Thanks for leaving us honest feedback. Hopefully we get the chance to make things up to you if you decide to give us a chance on a future order. -Colin, Web & Marketplace Coordinator

Brian Stanton

7 years ago

Date of purchase: 10/09/2017

What Brian Stanton said about Poly Performance:

Great Website, Fast Shipping!!

Fast easy checkout. Good pricing, and most of all great website!!

Viktor Yuganov

Москва

7 years ago

Date of purchase: 10/10/2017

What Viktor Yuganov said about Poly Performance:

Всегда всё супер!

Всё что заказывал всё было отлично! Всегда готовые к диалогу менеджеры

Customer Service

Poly Performance

7 years ago

Привет, Виктор, мы рады услышать, что все, что вы заказали, было превосходным! Спасибо, что нашли время, чтобы оставить нам свой положительный отзыв. Мы будем рады помочь вам в будущем в следующий раз, когда вам понадобятся детали.

-Мадди, Обслуживание клиентов