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Philip Morris & Son Reviews

https://www.philipmorrisdirect.co.uk
Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

1,707

83

12

6

24

1,832

ratings over the past year

Displaying all 32,825 reviews
Trusted Customer
3 hours ago
Date of purchase: 06/18/2025
The personal where very knowledgeable about the items we inquired about and delivery was on time
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Trusted Customer
1 day ago
Date of purchase: 06/17/2025
Rubbish don’t offer a free return service
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Customer Service
Philip Morris & Son
8 hours ago
Thank you for your feedback. I am sorry to hear you are unhappy that we do not offer a free returns service. Unfortunately when placing the order with us our returns policy is outlined in the terms and conditions, which you have accepted. You are more than welcome to return your product back to us if it is unsuitable at your own cost. If we can be of any further assistance then please contact us again. Kind Regards, Customer Service Team
Trusted Customer
6 hours ago
Yes it’s disappointing you don’t offer a free returns service. I won’t shop with you again because of it - maybe you need to look at it.
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Trusted Customer
8 hours ago
Date of purchase: 06/17/2025
would buy from you again
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Trusted Customer
21 hours ago
Date of purchase: 06/17/2025
Really well made of genuine leather and brass
First class and on time
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Trusted Customer
22 hours ago
Date of purchase: 06/17/2025
Quick
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MM
Marie Miller
SHEFFIELD
1 day ago
Date of purchase: 06/17/2025
What Marie Miller said about Philip Morris & Son:
Successful order placed and items received in couple of days.
The telephone ordering was excellent.
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Trusted Customer
1 day ago
Date of purchase: 06/17/2025
excellent
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Trusted Customer
2 days ago
Date of purchase: 06/15/2025
Philip Morris’s always delivers quality goods in god time
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Trusted Customer
2 days ago
Date of purchase: 06/15/2025
Good delivery; disappointing product
Goods delivered as promised.
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RP
Russell Patterson
3 days ago
Date of purchase: 06/15/2025
What Russell Patterson said about Philip Morris & Son:
Fantastic service
Excellent service from start to finish
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About Philip Morris & Son
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service. Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.
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01432 377 089
21-23 Widemarsh Street, Hereford, Herefordshire, HR4 9EE, United Kingdom
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About Philip Morris & Son
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service. Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.