Merchant Logo

Philip Morris & Son Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

1,721

84

14

6

23

1,848

ratings over the past year

1,848 out of 32,796 reviews
Time:
Past year
DM
Dave Moore
Fareham
11 hours ago
Date of purchase: 06/09/2025
What Dave Moore said about Philip Morris & Son:
Excellent
Excellent customer service. I already said in my product review that when I had a small query I rang them and a real person picked up the phone and put me right. Now, that is real customer service...

Read all
Product reviews

0
Share
Trusted Customer
12 hours ago
Date of purchase: 06/09/2025
Quick delivery
Delivery was quick and would definitely recommend Philip Morris and son, very happy thank you.
Product reviews

0
Share
Trusted Customer
15 hours ago
Date of purchase: 06/09/2025
Ordering from Phillip Morris
Very easy online ordering. Good price. Delivered very quickly
Product reviews

0
Share
BP
Brian petchey
1 day ago
Date of purchase: 06/08/2025
What Brian petchey said about Philip Morris & Son:
Its ok
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 06/08/2025
Loved it
Great selection and customer service
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 06/06/2025
First-rate service for a first-time online customer
This was my first time shopping online with Philip Morris & Son and I couldn't have asked for a better service. Ease of purchase, good communication, quick delivery and excellent packaging. Top...

Read all
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 06/07/2025
Trainers
Item arrived in good time and in perfect condition thanks
Product reviews

0
Share
GW
Gary Hipkin-wale
3 days ago
Date of purchase: 06/05/2025
What Gary Hipkin-wale said about Philip Morris & Son:
Great retailer - great product.
Great prompt service and well package fast delivery.
Product reviews

0
Share
EP
Emma Price
Staffordshire
3 days ago
Date of purchase: 06/05/2025
What Emma Price said about Philip Morris & Son:
Outstanding
Excellent, fast, kept me well informed
Product reviews

0
Share
Trusted Customer
4 days ago
Date of purchase: 06/05/2025
I exchanged the jacket for a smaller size. Philip Morris credited my order very quickly. Definitely recommend this company
Product reviews

0
Share
About Philip Morris & Son
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service. Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.
Read all
21-23 Widemarsh Street, Hereford, Herefordshire, HR4 9EE, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Philip Morris & Son
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service. Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.