Phase Eight Online Reviews

Good morning, Thank you for your feedback, and we're very sorry to hear that your outfit arrived in such unacceptable condition. This is certainly not the standard we expect from our quality control processes, and we sincerely apologise for the inconvenience and disappointment caused. Your comments have been passed on to the relevant team to investigate and ensure this doesn’t happen again. If you haven’t already been in touch, please reach out to our customer service team so we can make this right for you. Kind regards, Phase Eight Customer Care

Good morning, Thank you for your review, and we're very sorry to hear your jumpsuit arrived damaged. This is certainly not the quality you should expect, especially from one of our premium pieces, and we sincerely apologise for the disappointment caused. We’re also sorry you haven’t yet received a response to your email. Our team is currently handling a high volume of enquiries, but this delay is not the level of service we aim to provide. Please rest assured that we’ll be following this up as a priority. If you still haven’t received a response, we’d be grateful if you could reach out again via webchat so we can resolve this for you as quickly as possible. Kind regards, Phase Eight Customer Care