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Phase Eight Online Reviews

http://www.phase-eight.com
Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,965

2,071

639

225

425

13,325

ratings over the past year

Phase Eight Online is no longer an active Feefo customer
Displaying all 208,514 reviews
Trusted Customer
13 years ago
Date of purchase: 10/11/2011
excellent fast
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Trusted Customer
13 years ago
Date of purchase: 10/08/2011
Delivery was good but packaging was not as dress was on top of the tissue…
Delivery was good but packaging was not as dress was on top of the tissue in the box and had bits over it. When I returned it to the shop the assistant told me it was bits from the cardboard...

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Trusted Customer
13 years ago
Date of purchase: 09/27/2011
the website was easy to use and I had no problems using or ordering the…
the website was easy to use and I had no problems using or ordering the dress.
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Trusted Customer
13 years ago
Date of purchase: 10/09/2011
Delivery was quick, but as the courier required a signature, he had to make three…
Delivery was quick, but as the courier required a signature, he had to make three visits before he could leave the parcel and then I had to arrange for it to be delivered to a company near my house,...

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Trusted Customer
13 years ago
Date of purchase: 10/11/2011
very quick and efficient
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Trusted Customer
13 years ago
Date of purchase: 10/10/2011
No body has got back to me with what is happening to the dress i…
No body has got back to me with what is happening to the dress i sent back as faulty. I have had to pay £7 for returning the parcel recorded to London, at your head office. So at the minute I have...

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Phase Eight Online
Phase Eight Online
13 years ago
I am deeply apologetic that this situation occurred As per our conversation I have sent you the confirmation email with all the details. Please contact us again if you have any queries. Kind Regards Nancy Sethi Customer Services
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Trusted Customer
13 years ago
Date of purchase: 09/29/2011
Delivery texts are a joke, they just say a random time and do not come.
Delivery texts are a joke, they just say a random time and do not come.
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Phase Eight Online
Phase Eight Online
13 years ago
please accept my apoligies on behalf of our courier company yodel. My manager is aware of this and will be fedback to our courier company. Sorry for the inconvenince. Many thanks Mariam Yakub Phase Eight Customer Services
Trusted Customer
13 years ago
I don’t think you have entirely answered my feedback.
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Trusted Customer
13 years ago
Date of purchase: 10/09/2011
Fast efficient delivery as usual, well packaged
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Trusted Customer
13 years ago
Date of purchase: 10/06/2011
both on line and the Wells shop are excellent.
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Trusted Customer
13 years ago
Date of purchase: 10/11/2011
Came as promised and was left not too visible
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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customer service 020 8877 4001
Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.