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Phase Eight Online Reviews

http://www.phase-eight.com
Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,965

2,071

639

225

425

13,325

ratings over the past year

Phase Eight Online is no longer an active Feefo customer
Displaying all 208,514 reviews
Trusted Customer
13 years ago
Date of purchase: 10/10/2011
great service
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Trusted Customer
13 years ago
Date of purchase: 10/04/2011
When emailed them had a very prompt response and they were very helpful.
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Trusted Customer
13 years ago
Date of purchase: 10/11/2011
Not impressed with delivery company at all stayed in all day after first failed delivery.Took…
Not impressed with delivery company at all stayed in all day after first failed delivery.Took a day off work for next delivery said thay had tried but definatly hadnt didnt even leave a card !
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Phase Eight Online
Phase Eight Online
13 years ago
Please accept my apologies on behalf of our delivery team. I would like to assure you that I have passed it on to the relevant department and they are taking appropriate actions to improve the service in future. Again, I am very sorry for the inconvenience, I'll contact you directly to discuss. Kind Regards Nancy Sethi Customer Services
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Trusted Customer
13 years ago
Date of purchase: 09/29/2011
Good quality clothes, excellent mail order service, fantastic company.
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Trusted Customer
13 years ago
Date of purchase: 09/28/2011
fine
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Trusted Customer
13 years ago
Date of purchase: 09/28/2011
Excellent
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Trusted Customer
13 years ago
Date of purchase: 10/02/2011
Speedy service and beautifully packaged as always.
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Trusted Customer
13 years ago
Date of purchase: 09/18/2011
Goods delived speedily, well present and good quality
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Trusted Customer
13 years ago
Date of purchase: 10/02/2011
Unable to track delivery: first delivery attempted when no-one was in but not left with…
Unable to track delivery: first delivery attempted when no-one was in but not left with a neighbour as expected. Someone stayed in all day for the second attempt when the delivery man did not ring...

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Phase Eight Online
Phase Eight Online
13 years ago
We apologise for the inconvenience this may have caused that we were unable to deliver at the time it should have been delivered. We will take this on board to reduce disappointment in the future. We hope this will not dissuade from purchasing with us again. Again please accept our sincere apoligies, Many thanks Mariam Yakub Customer Service Advisor
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Trusted Customer
13 years ago
Date of purchase: 09/27/2011
The delivery service let everything down. I got a text on the Thursday saying it…
The delivery service let everything down. I got a text on the Thursday saying it was to be delivered on the Friday so I took the Friday off A/L. No delivery. I then took Monday off as annual leave...

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Phase Eight Online
Phase Eight Online
13 years ago
Please accept my apologies on behalf of our delivery company. As per our telephone conversation I have sent you a confirmation email with all the details. You can always contact us on the number below for any future queries. Kind Regards Nancy sethi Customer Services 02074714422
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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customer service 020 8877 4001
Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.