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Phase Eight Online Reviews

Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,352

1,929

586

211

396

12,474

ratings over the past year

Displaying all 207,657 reviews
Trusted Customer
12 years ago
Date of purchase: 08/22/2012
Poor for the online service; I don't like the fact I can't collect items at…
Poor for the online service; I don't like the fact I can't collect items at the stores or receive a refund at the stores for unwanted items, only an exchange. The two items I ordered came in a huge...

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Phase Eight Online
Phase Eight Online
12 years ago
At Phase Eight we are very sorry to hear of the negative experience you have had with us so far. Unfortunately our policy states that sale items bought online cannot be refunded in stores however they can offer an exchange or a gift card. However we do offer a free returns service to send items back to us so we can refund you. Thank you for your feedback and this issue will be passed to the relevant department to look into further. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 08/23/2012
Very good service, sizes are not always standard though!
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Trusted Customer
12 years ago
Date of purchase: 08/22/2012
I could not fault the service at all, all orders delivered very promtly.
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Trusted Customer
12 years ago
Date of purchase: 08/22/2012
Would lik eto be able to return items to concession stores
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Trusted Customer
12 years ago
Date of purchase: 08/22/2012
Good fast service
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Trusted Customer
12 years ago
Date of purchase: 08/23/2012
Delivery timing etc. was fine..
Delivery timing etc. was fine..
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Phase Eight Online
Phase Eight Online
12 years ago
Thank you for the feedback At Phase Eight we are sorry to hear that you are disappointed with your recent order. We always aim to deliver accurate sizing for all our garments and regret to hear that on this occasion this doesn't appear to have been the case. Please be assured that this will be passed to the relevant department to investigate further. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 08/05/2012
I love my top thank you
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Trusted Customer
12 years ago
Date of purchase: 08/23/2012
Extremely quick and professional.
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Trusted Customer
12 years ago
Date of purchase: 08/23/2012
Always had top class service. Clothes typically sized correctly save for last order.
Always had top class service. Clothes typically sized correctly save for last order.
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Phase Eight Online
Phase Eight Online
12 years ago
We are very sorry to hear that you were disappointed with your recent purchase. At Phase Eight we always aim to offer accurate sizing for all our garments and regret to hear that on this occasion this doesn't appear to have been the case. Thank you for your feedback and this matter will be passed to the relevant department to look into further. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 08/21/2012
What is the point of rating if you also are required to write a comment
What is the point of rating if you also are required to write a comment
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Phase Eight Online
Phase Eight Online
12 years ago
At Phase Eight we are very sorry to hear that you were disappointed with your recent order. All our garments should be of the highest quality and we regret to hear that on this occasion this hasn't happened. Please be assured all feedback is taken on board and will be passed to the relevant department. Kind regards
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.