Delivery took ages, there was no update about when delivery was due.
Phase Eight Online
Phase Eight Online
12 years ago
At Phase Eight we are very sorry to hear that you were disappointed with your recent order.
Our website always aims to offer accurate descriptions of all our garments and we regret to hear that on this occasion this wasn't the case.
Please be assured that this feedback will be taken on board and passed to the relevant department to investigate further.
Kind regards
At Phase Eight we are very sorry to hear that you were disappointed with your recent purchase.
All our garments should be sent out in perfect condition and we are very concerned to hear that this wasn't the case with your order.
Please be assured that your return will be dealt with promptly upon arrival back to us.
Kind regards
Mainly excellent but if I need to phone Phase Eight over a query, that can be difficult. It takes so long for the call to be picked up. I also find their new carrier not as good as the previous one...
I was delighted with the care taken in the packaging of my purchase, it was delivered quickly and efficiently, I would definitely order on line again - thank you
Always friendly, excellent, professional method of purchasing items. Staff go out of their way to help track items that are sold out on line and 90% of stores. Never been disappointed.
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas.
When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas.
When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.