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Phase Eight Online Reviews

Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,439

1,952

595

212

400

12,598

ratings over the past year

Displaying all 207,786 reviews
Trusted Customer
12 years ago
Date of purchase: 08/28/2012
Delivery took ages, there was no update about when delivery was due.
Delivery took ages, there was no update about when delivery was due.
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Phase Eight Online
Phase Eight Online
12 years ago
At Phase Eight we are very sorry to hear that you were disappointed with your recent order. Our website always aims to offer accurate descriptions of all our garments and we regret to hear that on this occasion this wasn't the case. Please be assured that this feedback will be taken on board and passed to the relevant department to investigate further. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 08/30/2012
Usually good but not in this case
Usually good but not in this case
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Phase Eight Online
Phase Eight Online
12 years ago
At Phase Eight we are very sorry to hear that you were disappointed with your recent purchase. All our garments should be sent out in perfect condition and we are very concerned to hear that this wasn't the case with your order. Please be assured that your return will be dealt with promptly upon arrival back to us. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 08/30/2012
Generally good.
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Trusted Customer
12 years ago
Date of purchase: 08/30/2012
Mainly excellent but if I need to phone Phase Eight over a query, that can…
Mainly excellent but if I need to phone Phase Eight over a query, that can be difficult. It takes so long for the call to be picked up. I also find their new carrier not as good as the previous one...

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Trusted Customer
12 years ago
Date of purchase: 08/30/2012
I was delighted with the care taken in the packaging of my purchase, it was delivered…
I was delighted with the care taken in the packaging of my purchase, it was delivered quickly and efficiently, I would definitely order on line again - thank you
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Trusted Customer
12 years ago
Date of purchase: 08/27/2012
Always friendly, excellent, professional method of purchasing items. Staff go out of their way to…
Always friendly, excellent, professional method of purchasing items. Staff go out of their way to help track items that are sold out on line and 90% of stores. Never been disappointed.
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Trusted Customer
12 years ago
Date of purchase: 08/21/2012
fabulous company and first class service
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Trusted Customer
12 years ago
Date of purchase: 08/16/2012
Always prompt service.
Always prompt service.
Trusted Customer
12 years ago
Goods always arrive onetime and well packed. Quality guaranteed.
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Trusted Customer
12 years ago
Date of purchase: 08/28/2012
Arrived well boxed.
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Trusted Customer
12 years ago
Date of purchase: 08/29/2012
Speedy delivery. Well wrapped parcel.
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.