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PeplerOptics Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pepler-optics | Feefo

Displaying all 316 reviews

Trusted Customer

10 months ago

Date of purchase: 07/08/2024

Product reviews

John Taylor

10 months ago

Date of purchase: 07/22/2024

Product reviews

Trusted Customer

10 months ago

Date of purchase: 07/01/2024

Excellent loupe

Super quick, great product, efficient and friendly service

Andrew

PeplerOptics

10 months ago

Thank you for your positive review. We really appreciate the feedback.

Product reviews

Chris Hiskey

Ipswich

11 months ago

Date of purchase: 06/20/2024

Product reviews

Wayne Bennett

11 months ago

Date of purchase: 04/11/2024

What Wayne Bennett said about PeplerOptics:

Avoid at all costs unless you enjoy waiting and being disappointed.

Poor communication while waiting for the microscope to be delivered. I had to chase each time the delivery deadline was missed. They did lend me a demo microscope for an important deadline but I had...

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Andrew

PeplerOptics

11 months ago

Wayne, we would like to respond to your comments. It was clear at the time of your order that we did not have the microscope in stock and there would be several weeks waiting time. When the manufactuer advised us that the waiting time would be even longer we shared this information with you and offered you the option to cancel your order and receive a full refund. Instead of a refund you requested to have a microscope on loan in the meantime. We agreed to do this for free, without charge. Unluckily there was an issue with DHL so to help you out we paid again at our cost for a same day delivery to you of the loan unit. Not only have you had no issue with your deadline but we have really tried to help you as much as we could. Andrew

Product reviews

Andrew

PeplerOptics

11 months ago

Wayne, the NexiusZoom has been extremely popular and we have never received a negative feedback on it to date. You notified us last week of a scratch on the stand which we are dealing with this at the moment. This does not affect the performance. With regard to waiting 3 months it was clear at the time of your order that we did not have the microscope in stock and there would be several weeks waiting time. When the manufactuer advised us that the waiting time would be even longer we shared this information with you and offered you the option to cancel your order and receive a full refund. Instead of a refund you requested to have a microscope on loan in the meantime. We agreed to do this for free, without charge. Unluckily there was an issue with DHL so to help you out we paid again at our cost for a same day delivery to you of the loan unit. Not only have you had no issue with your deadline but we have really tried to help you as much as we could. Andrew

Trusted Customer

1 year ago

Date of purchase: 04/25/2024

Pepler Optics UK

great service arrived sooner than expected, i would use again

Andrew

PeplerOptics

1 year ago

Thank you for taking the time to leave a positive review, we really appreciate it and are delighted to hear that you would order from us again. Andrew

Product reviews

Trusted Customer

1 year ago

Date of purchase: 04/03/2024

MAGnificent

The service was excellent. Good tracked delivery service 👌

Andrew

PeplerOptics

1 year ago

Thank you for taking the time to leave a positive review, we really appreciate it. Andrew

Product reviews

Trusted Customer

1 year ago

Date of purchase: 01/17/2024

The compliment

I have to agree this company shows a personal approach to customers and offers the products of a high quality.

Andrew

PeplerOptics

1 year ago

Thank you for taking the time to leave a positive review, we really appreciate it. Andrew

Product reviews

Trusted Customer

1 year ago

Date of purchase: 01/08/2024

Great Service

Great service, prompt shipment and a super quality magnifying lamp.

Andrew

PeplerOptics

1 year ago

Thank you for taking the time to leave a positive review, we really appreciate it. Andrew

Product reviews

Trusted Customer

1 year ago

Date of purchase: 01/07/2024

Top quality

Well made optical tool; the instructions are very basic and there could be more information about the software side, folders and image storage, also the various heads for the camera. No doubt this is...

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Andrew

PeplerOptics

1 year ago

Thank you for taking the time to leave a positive review, we really appreciate it and will share your comments with the manufacturer. Andrew

Product reviews

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About PeplerOptics

PeplerOptics supplies optical instruments for use in industry, laboratories, education. Our extensive catalogue includes microscopes, magnifiers and a wide range of tools for all kinds of optical inspection, measurement, rework and vision enhancing tasks. Explore our superb range from brands such as Peak, Dino-Lite, Euromex, Eschenbach, Kitotec and more top manufacturers. Benefit from our expert technical advice, on-line ordering, on-site demonstrations and worldwide delivery.

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01625 541 336

Booths Park, Chelford Road, Knutsford, Cheshire, WA16 8BZ, United Kingdom

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PeplerOptics Reviews

Euromex NexiusZoom EVO Stereo Microscope, Boom Stand, HDMI Camera, 3.25x to 110xMore reviews of this product (1)View product websiteGreat bit of kit - easy to set up, great usability, fantastic magnification. Great customer service too. Would recommend.

Euromex VC.3043-HDS UHD-4K Touch Camera HDMI & USB, 13" HD MonitorMore reviews of this product (1)View product websiteGreat product, works perfectly with my iScope (also purchased previously from Pepler). Recommend dealer and products.

Euromex PB.5033-LUV Triplet Magnifier, White LED and UV Illumination, 20xMore reviews of this product (1)View product websiteGood quality

Beta MAG Folding MagnifierMore reviews of this product (1)View product websiteI’m a litho printer, recommend by a Heidelberg demonstrator. Easy to adjust. No flare either. Really pleased.

Electronic Length Measuring Scale RulerMore reviews of this product (1)View product website

KIMAG-10-LED Scale Loupe Measuring Magnifier, 0.1mm Scale, 10xMore reviews of this product (4)View product website

Daylight Omega 5 Magnifying Lamp, 3 + 5 Dioptre, 8W LED, 1.75xMore reviews of this product (9)View product websiteSuper quality magnifying lamp with two levels of magnification and several light level options. Great for working on intricate model train items, should have bought one years ago.

Dino-Lite Edge AM7915MZT Digital Microscope, USB, 5MP, AMR/EDOF/EDR, 10x-220xMore reviews of this product (4)View product websiteIt works beautifully; the instructions are minimal and the interface with Windows could work better for novices.

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