How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pen Heaven Reviews

https://mc-prod.penheaven.co.uk

Rated

Exceptional

Service

4.8

Product

4.8

1,847

135

2,052

ratings over the past year

2,046 out of 40,258 reviews

Time:

Past year

Trusted Customer

52 minutes ago

Date of purchase: 06/10/2025

First rate and quick

Product reviews

Trusted Customer

1 hour ago

Date of purchase: 06/10/2025

Excellent Service

I am totally satisfied and will certainly come back again.

Product reviews

Trusted Customer

7 hours ago

Date of purchase: 06/10/2025

Best Pen Store...Ever

I was pleased at the speed my pen was shipped once I placed the order. I did order the pen with express shipping, but still.... Pen was packaged very securely. Came perfectly perfect!

Trusted Customer

7 hours ago

Date of purchase: 06/10/2025

Excellent

The company is very good always arrive in good time

Product reviews

Trusted Customer

7 hours ago

Date of purchase: 06/10/2025

Great gift idea, especially with the personalised engraving!

Not sure how they did it but I got the order in just days after I placed it. So fast!

Product reviews

Marcus Davey

8 hours ago

Date of purchase: 06/10/2025

What Marcus Davey said about Pen Heaven:

Great service, will use again

Product reviews

John Ducharme

Canada

8 hours ago

Date of purchase: 06/10/2025

What John Ducharme said about Pen Heaven:

Great Pens Great Site

Pen Havana website is easy to navigate and pick the pen of your choice. Checkout is easy and stress free.

Product reviews

Trusted Customer

9 hours ago

Date of purchase: 06/10/2025

Never received the product

Product reviews

Malcolm Gray

Leicester

15 hours ago

Date of purchase: 06/09/2025

What Malcolm Gray said about Pen Heaven:

first rate pens

Quick and efficient

Product reviews

Trusted Customer

8 days ago

Date of purchase: 06/02/2025

Wide selection. Easy to order & prompt delivery.

Product reviews

Not received a review invite?

About Pen Heaven

Pen Heaven offers one of the widest range of engraved pens online, ideal gifts for birthdays, weddings, Christmas presents or just to say thank you. We proudly offer an in-house engraving service with rapid turnaround times. Simply place your order before 3pm and your pen will be dispatched the same day. We also offer free standard delivery in the UK, with a next-day option

Read all

0208 7318610

Unit 1 Hawthorn Business Park, 165 Granville Road, London, Greater London, NW2 2AZ, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Pen Heaven Reviews

Parker IM Brushed Metal Gold Trim Rollerball PenMore reviews of this product (100)View product websiteExcellent present

Parker Rollerball Refill - Medium Point - BlackMore reviews of this product (114)View product websiteLooks good and perfect for a present

Kaweco AL Sport Black Fountain PenMore reviews of this product (3)View product websiteSpeedy and reliable service. The website provides very useful information about the product.

Medium Journal RefillsMore reviews of this product (17)View product websiteThese are great refills I use them for my journal which I bought from this company Every year I buy one good quality I find that I can use my fountain pen on them no leak through I would recommend

Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen & Mechanical Pencil 0.5mm SetMore reviews of this product (92)View product websiteBought the set as a gift, great pen/pencil for the price and the engraving made it perfect, thank you!

TWSBI ECO Slate Blue with Onyx Fountain PenMore reviews of this product (1)View product website

Waterman Ink Bottle - 50mlMore reviews of this product (104)View product website

Parker IM Blue Chrome Trim Ballpoint PenMore reviews of this product (71)View product websiteThis is a real nice pen. With a sleek body and nice weight. Making it easy to hold and use. If anyone is looking for a nice pen, this is the one.

Legami Farm Sweet Farm Erasable Gel Pen SetMore reviews of this product (1)View product websiteStill have yet to receive the product - no communication from Pen Heaven.

Kaweco DIA 2 Black Gold Trim Fountain PenMore reviews of this product (4)View product websitekaweco pens never let you down, other fountain pens, some much more expensive, dry up easily. Kawecco pens do not. First rate

The Original Morris & Co Willow Boughs Patterned Fabric Pencil CaseMore reviews of this product (2)View product websiteIdeal size to keep couple of pens in my tote bag. Pattern & colour very subtle. Very pleased with my purchase.

Cross Coventry Blue Lacquer Ballpoint PenMore reviews of this product (13)View product websiteA lovely pen, lightweight so easy to grip & writes smoothly. I am a self confessed pen nerd & after years of teaching handwriting this ticks all the boxes for me.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?