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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 3,091 reviews

Trusted Customer

2 years ago

Date of purchase: 04/26/2023

Lack of good communication.

The people are lovely and try to be helpful, but my emails weren’t being read properly, and no one was making a note of what I said. Overall they didn’t help me. I suspect it is a lack of staff and...

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Joe

PayPlan

2 years ago

Hi Gabrielle, Thank you taking the time to leave your feedback. We're really keen to look into this further for you and help. We would be really grateful if you could send in your PayPlan ID to online@payplan.com? Kind regards, Joe, The PayPlan Team.

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Taiba

2 years ago

Date of purchase: 05/12/2023

What Taiba said about PayPlan:

very good explanation of the plan and very understanding to the situation

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Trusted Customer

2 years ago

Date of purchase: 04/28/2023

Such a smooth, thorough and efficient process. Every member of staff I have dealt with along the way has been knowledgable and empathetic. Really great organisation all round.

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Lee

2 years ago

Date of purchase: 04/29/2023

What Lee said about PayPlan:

Amazing service

They were amazing and have been amazing since. They were empathetic and supportive and guided us clearly, precisely and with lots of information. They knew there stuff and relayed it simply to...

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Lisa

Manchester

2 years ago

Date of purchase: 04/27/2023

What Lisa said about PayPlan:

Very helpful

All really helpful and friendly staff. Made me feel at ease and gave me lots of advice and help

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Abbas

2 years ago

Date of purchase: 05/12/2023

What Abbas said about PayPlan:

Saved me and direct me to right path

Payplan team is very good definitely recommend to payplan

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Judy

2 years ago

Date of purchase: 05/02/2023

What Judy said about PayPlan:

very helpful and kind I am so pleased that they they could help me

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Trusted Customer

2 years ago

Date of purchase: 05/10/2023

Super friendly help

I have never been in a financial crisis before and really didn’t know what to do until I got super help and support from PayPlan.

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Peter

2 years ago

Date of purchase: 05/09/2023

What Peter said about PayPlan:

friendly.

i have found all the operatives that i spoke too very friendly and the experience was enjoyable.

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Maria

2 years ago

Date of purchase: 05/11/2023

What Maria said about PayPlan:

Theya are helpful and friendly

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom