Partyrama Reviews

Thank you for reaching out. We can confirm the order was delivered as expected, and we hadn't received any contact regarding an issue prior to the feedback being left. We take all concerns seriously and always do our best to resolve any problems when given the opportunity. Had we been made aware sooner, we’d have been more than happy to help. If you'd still like us to look into this for you, please don’t hesitate to get in touch. Kind Regards Clare

Thank you for your honest feedback. We're really sorry to hear about the issues you experienced with the delivery — we completely understand your frustration, especially when you've paid for next day service and it hasn't been fulfilled. While delivery delays are unfortunately outside our direct control, we take full responsibility for ensuring our customers have a positive experience from start to finish. We're glad we were able to refund your postage costs promptly, and we truly appreciate your kind words regarding our customer service. Your comments about the courier have been noted, and we will continue to raise these concerns with them to push for better service on behalf of all our customers. We understand how important reliable delivery is, and we’re always exploring options to improve this part of the process. Thank you again for your feedback, and we hope to serve you again in the future — with a smoother delivery experience next time. Kind Regards Clare