Great customer service! I had accidentally ordered the wrong size and your customer service team quickly resolved the issue and went beyond when I asked for my exchange to be shipped to a different...
I did two separate orders and the additional 50% off did not show up in my cart as stated. I still put the orders through and then I emailed customer service to have them fix my orders. The first...
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Product reviews
Date of purchase: 12/27/2022
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Dimitrios Routis
Greece
3 years ago
What Dimitrios Routis said about On Gossamer:
You sent the items separately, I did not ask for that, I made 1 order and I expected 1 delivery. I am an overseas customer, I will pay taxes for 2 packages instead of 1 !
Thank you for your feedback. We are very sorry that an item was missing from your order. We will look further into what went wrong on our end to ensure that it does not happen in the future. We see that we have since refunded you for the missing item. We will follow up directly to make sure this has been resolved for you.
Placed order on December 5th, took over a week to ship out, today’s the 21st and no idea when my order will be here. I’d love to give feedback on actual customer service but I haven’t seen anything...
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Elisa Johnson
On Gossamer
3 years ago
Thank you for your feedback. We are very sorry for the delay with shipping your order. We show that your order is currently in route to you and should arrive soon. We will follow up with you directly to provide further details on your order.
Trusted Customer
3 years ago
Two more days go by and the last tracking update is still unchanged from December 18th. Thanks for the 10% refund. I’ll put the $7.60 under the tree for my wife; surely she’ll appreciate it instead of the $76 order I’d placed almost 3 weeks ago.
On Gossamer offers irresistible bras in every style for everyday wear: push up bras, strapless bras, mesh bras, contour bras, camis, racerbacks and much more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
On Gossamer offers irresistible bras in every style for everyday wear: push up bras, strapless bras, mesh bras, contour bras, camis, racerbacks and much more.
