They sent the wrong product. I contacted customer service and they said someone would be with me shortly. That was 5 days ago. I still have not heard from anyone.
Elisa
On Gossamer
6 years ago
Thank you so much for your feedback. We are very sorry to hear that you received the incorrect item and for our delay in reply. We have set up a new order to get the correct item sent to you and have reached out to you directly with order details. We are very sorry for any inconvenience that this has caused you. Thanks again and please let us know if there is anything else that we can help you with.
Trusted Customer
6 years ago
The issue has been resolved! Customer service is sending me the correct product without me having to send back the original product. Thanks for responding so quickly to my comment! My rating has been changed from 2 to 4 stars.
These are by far the most comfortable ******* I’ve ever owned. I found them initially in Dillard’s then went on line in search of more once I had worn them. Although the order took a bit longer than...
On Gossamer offers irresistible bras in every style for everyday wear: push up bras, strapless bras, mesh bras, contour bras, camis, racerbacks and much more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
On Gossamer offers irresistible bras in every style for everyday wear: push up bras, strapless bras, mesh bras, contour bras, camis, racerbacks and much more.