How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

157,153

22,525

4,309

1,012

1,725

186,724

ratings over the past year

Displaying all 892,428 reviews

Trusted Customer

7 years ago

Date of purchase: 08/07/2017

It is very comfortable to wear and stylish

They were friendly

Product reviews

Jennifer

7 years ago

Date of purchase: 08/17/2017

What Jennifer said about Next:

Excellent service, quality goods, one of the best shop on the highstreet

The order came as requested with a friendly courier everything i ordered was there i had to return 2 items due to sizeing but everything i kept was well made and good quality as always with Next....

Read all

Product reviews

Linsay

7 years ago

Date of purchase: 08/06/2017

What Linsay said about Next:

fast delivery staff always polite, never queue

Product reviews

Yolanda

Worcester

7 years ago

Date of purchase: 08/26/2017

What Yolanda said about Next:

Quick delivery as always

Product reviews

Mr C

N.I.

7 years ago

Date of purchase: 08/28/2017

What Mr C said about Next:

Value for money!

Great value for money.My son wears them to school. Look smart, wash well and very durable.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/23/2017

Brilliant but not brilliant

Delivery all fine. Disappointed that when I purchased draws, nobody warned me that I would need to take the mirrored doors off which was awkward and a 2 person job. I ended breaking the mirrored...

Read all

Product reviews

Erika

Northumberland

7 years ago

Date of purchase: 08/12/2017

What Erika said about Next:

Great customer service

Fast efficient and reliable with great communication all the way 🤗

Product reviews

Sally

7 years ago

Date of purchase: 08/18/2017

What Sally said about Next:

Very happy with my purchase

Fantastic service, easy to order, quick collection. Happy with my purchase. Overall great experience

Product reviews

Douglas

Middlesbrough

7 years ago

Date of purchase: 08/04/2017

What Douglas said about Next:

As usual a prompt and reliable service.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/18/2017

Excellent service

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Leopard Kitten Heel CourtsMore reviews of this product (6)View product websiteI had more compliments from friends during a wedding

Mink Cut Out Buckle Ankle BootsMore reviews of this product (8)View product websiteQuality ,great price,very comfortable ,look good with casual outfit and dressed up.

Navy Grey Jersey Long Bottoms Two PackMore reviews of this product (5)View product websiteGood quality casual lounge pants worth the money.

Polo Ralph Lauren Navy ShortMore reviews of this product (2)View product websitegreat quality, good fit, wash well

Pipe Floor LampMore reviews of this product (33)View product websiteEasy to assemble. Retro looking lamp

Black Regular Fit Plain Front TrousersMore reviews of this product (82)View product websiteExcellent value and quality!

Sliding Wardrobe DrawersMore reviews of this product (1)View product websiteNot great quality, feels like it will fall apart if I touch them

Grey Waffle BlazerMore reviews of this product (4)View product websiteLove this jacket, can be worn smart or casual. Great colour , quality and style.

Grey Ditsy Cotton Rich Fitted Sheet SetMore reviews of this product (4)View product websiteReally happy with the quality, look and feel of the product

Blue Long Sleeve Knitted PoloMore reviews of this product (10)View product websiteNice material and a perfect fit.

Short Sleeve Shirts Five Pack 3 16yrsMore reviews of this product (169)View product websiteGood value and perfect for school. Exactly what my son needed. Nice quality and style.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?