How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

150,898

21,491

4,100

972

1,641

179,102

ratings over the past year

Displaying all 884,740 reviews

Judith

7 years ago

Date of purchase: 08/17/2017

What Judith said about Next:

Twice recently I've ordered for next day delivery and twice the item has arrived 2 days later, with no explanation. Also I've recently realised that I haven't been credited for an item a few months...

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Trusted Customer

7 years ago

Date of purchase: 07/31/2017