How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,087

21,160

4,047

955

1,616

176,865

ratings over the past year

Displaying all 880,818 reviews

Adele

7 years ago

Date of purchase: 07/27/2017

What Adele said about Next:

Fantastic

Always amazing service from next. Fast delivery and quality is fab

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/26/2017

Fast delivery very happy customer

Product reviews

Samantha

7 years ago

Date of purchase: 07/25/2017

What Samantha said about Next:

Shirt not in original package even though invoice stated it was. Rang to enquire apologised and reordered it but then when statement arrived had been charged twice for item. Contacted again...

Read all

Trusted Customer

7 years ago

Date of purchase: 07/24/2017

Delivery times fantastic and a very easy process when picking up from store.

Product reviews

Bethany

Macclesfield

7 years ago

Date of purchase: 07/27/2017

What Bethany said about Next:

Amazing!!

I never have a problem with next always quick and easy to collect from store

Product reviews

Joan

Nottingham

7 years ago

Date of purchase: 07/26/2017

What Joan said about Next:

There was an initial delay in the ordering of this item but I was kept informed at every stage of the delivery process.

Product reviews

Evi

7 years ago

Date of purchase: 07/26/2017

What Evi said about Next:

Lovely suimsuit, great design and quality

Product reviews

Pat

Leigh

7 years ago

Date of purchase: 07/25/2017

What Pat said about Next:

Always Excellant

Can order any time in the comfort of my own home, delivery or can collect next day, easy no problem return policy, staff in store or on the phone always polite and helpful. Everything I would expect...

Read all

Product reviews

Carol

7 years ago

Date of purchase: 07/26/2017

What Carol said about Next:

Fast service. Great product

Product reviews

Susan

7 years ago

Date of purchase: 07/26/2017

What Susan said about Next:

Service from Next

Fast and efficient. Couriers are also excellent and helpful.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Yellow Parka 3mths 6yrsMore reviews of this product (18)View product websiteLovely coat, good quality! Will last my son throughout the winter

Figleaves Black Illusion Halter Control Spot SwimsuitMore reviews of this product (2)View product websiteFab fit , lovely pretty item.

Silver Tone Small Boyfriend WatchMore reviews of this product (2)View product websiteBeautiful sized watched, looks very smart and stylish

White Metallic Low Tops Older GirlsMore reviews of this product (1)View product websiteReally stylish shoes that go with everything

Super Soft Grey Fleece Fitted SheetMore reviews of this product (138)View product websiteI already have the bedding to match and the sheet is just the icing on the cake!! It is like sleeping in a cloud :) It also doesn't get as hot as you would think.

Pink White Stripe PyjamasMore reviews of this product (10)View product websitePyjamas are stylish and very comfortable. The vest top can be worn as a separate item and the pyjama bottoms are made in a lovey soft cotton.

Navy Shark Swim Shorts And Vest Two Piece Set 3mths 6yrsMore reviews of this product (6)View product websiteGreat design and quality!

Ecru Floral Crew Neck SweaterMore reviews of this product (12)View product websiteReasonably priced great quality

Green Floral Blackout Eyelet CurtainsMore reviews of this product (12)View product websiteFast service. Great product

2 Tier Black Metal Dish DrainerMore reviews of this product (98)View product websiteIt is sturdy and the cutlery section if fixed so you don't keep knocking it off

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?