How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

148,086

20,984

4,006

948

1,589

175,613

ratings over the past year

Displaying all 878,080 reviews

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

excellent service

always deliver on time and very good return service if needed

Product reviews

Joanne

7 years ago

Date of purchase: 07/23/2017

What Joanne said about Next:

Great srvice

Fay

Oxford

7 years ago

Date of purchase: 07/17/2017

What Fay said about Next:

Excellent

Excellent service from order on in shop to picking up at shop.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/17/2017

The Next page is very simple to negotiate and use, orders are delivered promptly and in some cases a little earlier than anticipated. I will continue to use the web and also shop in store.

Product reviews