How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,304

21,209

4,054

957

1,624

177,148

ratings over the past year

Displaying all 881,408 reviews

Elizabeth

7 years ago

Date of purchase: 08/13/2017

What Elizabeth said about Next:

Delivered exactly when they said

Delivered on time - no problems at all

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/12/2017

Next staff are always friendly and helpful

Product reviews

Mel

7 years ago

Date of purchase: 08/06/2017

What Mel said about Next:

Excellent service

Excellent service as always never have any problems

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/08/2017

Great length and quality. Love next baby.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/07/2017

They were quick polite and I didn't wait long

Janine

7 years ago

Date of purchase: 08/01/2017

What Janine said about Next:

excellence service

Have used Next for many years, both online and on the high street. Their website is easy to use and delivery service prompt with delivery being made at the agreed time slot. Returns are easy either...

Read all

Product reviews

TMC

Cardiff

7 years ago

Date of purchase: 08/06/2017

What TMC said about Next:

This is a stunningly elegant dress, beautiful.

Carol

7 years ago

Date of purchase: 07/31/2017

What Carol said about Next:

Very fast efficient service

Product reviews

Alexandra

7 years ago

Date of purchase: 08/15/2017

What Alexandra said about Next:

Excellent online service

Next Directory is fabulous a very well organised service I would reccomed shopping on line and collecting from a local store Returns are very quick and easy too.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/01/2017

Super. Fast and easy transaction

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Foot Pack 42 Aw17 LiMore reviews of this product (12)View product websiteLooks good - feels sturdy

Born In 2017 Unicorn RattleMore reviews of this product (6)View product websiteBought two has a gift for my sister's new twin girls . She was very pleased with them

White Unicorn Sister Sleepsuit 0 18mthsMore reviews of this product (13)View product websiteBought has a gift for my sister's twin girls to match the unicorn rattle . They matched perfectly together .

Black High Cut BallerinasMore reviews of this product (3)View product websiteSo comfortable where all day and my feet feel like I have have had slippers on

White Long Sleeve Bodysuits Five Pack 0mths 3yrsMore reviews of this product (58)View product websiteGreat length and quality.

White Vests Five Pack 0mths 3yrsMore reviews of this product (68)View product websiteGreat fit and quality. Love next baby.

Khaki Leather Casual Strap Heel BootsMore reviews of this product (2)View product websiteI have wide feet and Next is one of very few places that has several items in their footwear range available in wide fit.

Navy Belted Workwear DressMore reviews of this product (3)View product websiteI bought this on line, hadn't even seen it I in store, very accurate description

White Trunks Five Pack 2 16yrsMore reviews of this product (24)View product websiteGood product, they are a great everyday staple

Set Of 2 Goose MugsMore reviews of this product (1)View product websiteLove these mugs. Quite large.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?