How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

148,985

21,166

4,048

954

1,617

176,770

ratings over the past year

881,653 out of 881,435 reviews

Trusted Customer

7 years ago

Date of purchase: 08/18/2017

would use again

the purchase went very smoothly

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/13/2017

Quick and convenient delivery to store.

Product reviews

Christine

7 years ago

Date of purchase: 08/15/2017

What Christine said about Next:

very quick as usual, can't fault at all.

Product reviews

Justyna

7 years ago

Date of purchase: 08/01/2017

What Justyna said about Next:

very good service, love having next day delivery

Product reviews

Frances

7 years ago

Date of purchase: 08/09/2017

What Frances said about Next:

Next online

Next always have amazing service! Next day delivery is great. Very smooth process I will always shop there

Product reviews

Lynne

7 years ago

Date of purchase: 08/18/2017

What Lynne said about Next:

Good fit stylish design

Really good service delivered as promised next day

Product reviews

Jane

7 years ago

Date of purchase: 08/09/2017

What Jane said about Next:

Fast and reliable service

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/12/2017

Great dress

Delivered very fast! The dress looks and fits great!

Product reviews

Mrs L Mcardle

7 years ago

Date of purchase: 08/03/2017

What Mrs L Mcardle said about Next:

Green shirt and women's bra

Fantastic delivery arrived on time brilliantly packaged good delivery driver

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/06/2017

Very satisfied longstanding customer

I would recommend Next and use them again. I find the total shopping experience and delivery of goods is always excellent.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Pale Blue Floral Linen Blend DressMore reviews of this product (20)View product websiteliked everything about dress. had to buy tall as other size sold ok. I just shortened it

Skinny Black Zip Detail Skinny TrousersMore reviews of this product (46)View product websiteReally comfy - easy to dress up or down

Skinny White Ripped Skinny JeansMore reviews of this product (11)View product websitethese jeans are great and very flattering.

Skinny Navy Maternity Over The Bump LeggingsMore reviews of this product (6)View product websiteVery comfy, good quality, very happy in general, thinking about getting another one more to be fair! would def rrcommended

Joules Navy Unicorns Printed WellyMore reviews of this product (1)View product websiteLovely wellies for my little girl

Animal Print Bow SandalsMore reviews of this product (4)View product websiteLove the shoes Great style and fit

Comfort 10.5 DuvetMore reviews of this product (35)View product websiteThis was the best purchase ever made !! It is so soft An comfortable 10/10

Navy Linen Blend DressMore reviews of this product (2)View product websiteFits great, nice soft material reasonable price!!

Green Long Sleeve Oxford ShirtMore reviews of this product (2)View product websiteLovely material easy iron

Multi Way Nude Stick On BraMore reviews of this product (35)View product websiteLovely stuck on well but cups are a big size I got a b cup might have been better with an a but didn't order both to see size I ordered nude colour which was good for my strapless dress but you could...Read all

Navy White Stripe Print UmbrellaMore reviews of this product (1)View product websiteexcellent value for money birthday gift

White Jasmine Fragranced Initial CandleMore reviews of this product (28)View product websiteexcellent personalized gift

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?