How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

148,921

21,136

4,043

955

1,616

176,671

ratings over the past year

Displaying all 880,943 reviews

Trusted Customer

7 years ago

Date of purchase: 08/12/2017

Worth the wait

This item was out of stock. Was advised of an arrival date which still suited me . All delivered on time. Product excellent

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/02/2017

Excellent

I would recommend and buy from Next again.

Product reviews

Sarah

Chesterfield

7 years ago

Date of purchase: 08/13/2017

What Sarah said about Next:

Beautiful

Always prompt and pleasant. This particular product is uber plush, very lovely.

Product reviews

Lindsay

7 years ago

Date of purchase: 08/16/2017

What Lindsay said about Next:

Comfy beachwear

As always good service and speedy delivery

Product reviews

Colleen

7 years ago

Date of purchase: 08/11/2017

What Colleen said about Next:

Always excellent customer service and great products

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/10/2017

Wife really happy with purchase will look at getting another pair

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/18/2017

Great service

Great service. Ordered online to collect in store and was ready two days later

Product reviews

Steven

7 years ago

Date of purchase: 08/11/2017

What Steven said about Next:

Delivery timescales

Although informed by email that delivery would not be within the advertised delivery time My suggestion would be to extend the timescale. Next day is great but if someone takes a day off for example,...

Read all

Product reviews

Tammy

7 years ago

Date of purchase: 08/04/2017

What Tammy said about Next:

Thumbs up

Great service given and i felt valued. Thanks

Product reviews

Stephanie

7 years ago

Date of purchase: 08/10/2017

What Stephanie said about Next:

Great skinny jeans !

Quick delivery and free using their click and collect service.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Adidas Originals White Black Zx FluxMore reviews of this product (1)View product websiteExcellent fit and quality

Blue George Pig Dino Poncho 9mths 10yrsMore reviews of this product (1)View product websiteGreat quality and looks sweet on.

Star Sunsafe Suit 3mths 6yrsMore reviews of this product (2)View product websiteLovely fit and excellent quality.

Country Luxe Natural Plaited RugMore reviews of this product (4)View product websiteReally sumptuousness, great quality and makes our lounge feel vet cosy

Multi Floral Print PlaysuitMore reviews of this product (6)View product websitePerfect cover up for beach and walk abouts

Mustard Tipped Knitted PoloMore reviews of this product (1)View product websiteGood quality fits well washes extremely good

Rust Tipped Zip NeckMore reviews of this product (2)View product websiteGood quality washes well fits good

Black Low Block Court ShoesMore reviews of this product (30)View product websiteExcellent wife happy with the item

White Unicorn BagMore reviews of this product (25)View product websiteBought for my niece for Xmas who's unicorn mad -great little bag for a young girl. I'm sure she will love it

Black Regular Fit Plain Front TrousersMore reviews of this product (82)View product websiteSeem good quality and really comfortable

Light Grey Regular Fit Plain Front TrousersMore reviews of this product (6)View product websiteSame as previous review just a different colour

Print Longline TunicMore reviews of this product (1)View product websiteGreat fit and very faltering

Skinny Black Ponte Skinny TrousersMore reviews of this product (8)View product websiteLove them and they fit great

Skinny White Ripped Skinny JeansMore reviews of this product (11)View product websiteThese are a lovely pair of jeans, really on trend and fit really well with a little stretch in the fabric which I love in a jean! If have given 5 stars but their a little pricy !

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?