How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

151,048

21,516

4,109

973

1,642

179,288

ratings over the past year

Displaying all 884,833 reviews

Sarju

7 years ago

Date of purchase: 08/28/2017

What Sarju said about Next:

Great service

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/27/2017

Quick and efficient good quality

Product reviews

Maria

7 years ago

Date of purchase: 08/17/2017

What Maria said about Next:

Please use the post rather than Courier

The courier service that is used to connect with a weekly boat means that items can take over 2 weeks to arrive, as did my last order. I would suggest that the postal service was used for smaller...

Read all

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/25/2017

Fab jumper

Delivery to store and easy to return to store

Product reviews

William

Kilmarnock, East Ayrshire

7 years ago

Date of purchase: 08/17/2017

What William said about Next:

Ease of using Next directory

Very good Web site easy follow instructions, the ease of returning items to a Next outlet and also being able to arrange collection for good's via the same method, and also having the option to make...

Read all

Product reviews