How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

/5

Product

4.6

/5

5

4

3

2

1

149,200

21,183

4,049

956

1,617

177,005

ratings over the past year

Displaying all 880,921 reviews

Trusted Customer

7 years ago

Date of purchase: 08/07/2017

See above

So easy to order on line and so prompt with delivery.

0

JA

Janine

7 years ago

Date of purchase: 08/11/2017

What Janine said about Next:

Yes

0

HE

Helen

7 years ago

Date of purchase: 08/10/2017

What Helen said about Next:

Very helpful over the phone

Product reviews

0

Trusted Customer

7 years ago

Date of purchase: 08/11/2017

Good basic shoes will need wearing in

Speedy delivery. Shoes arrived but very stiff.

0

Trusted Customer

7 years ago

Date of purchase: 08/16/2017

Great efficient service

0

Trusted Customer

7 years ago

Date of purchase: 08/14/2017

Great delivery service, would definitely buy from them again

0

Trusted Customer

7 years ago

Date of purchase: 08/02/2017

Improve collection. Process

Review the way you organise collection. Input the item for collection Have staff at the back reviewing the items awaited and bring to store. Instead you have 1 member of staff serving who then...

Read all

0

Trusted Customer

7 years ago

Date of purchase: 08/10/2017