How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

/5

Product

4.6

/5

5

4

3

2

1

146,715

20,655

3,956

950

1,565

173,841

ratings over the past year

Displaying all 872,048 reviews

Trusted Customer

7 years ago

Date of purchase: 07/20/2017

Just right!

Perfect product and to be able to collect the item the next day is a great service.

Product reviews

0

MA

Marina

7 years ago

Date of purchase: 07/20/2017

What Marina said about Next:

Shopping experience online is jus easy peezy!!!!

0

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Excellent

Quality, device & delivery brilliant

0

Trusted Customer

7 years ago

Date of purchase: 07/20/2017

👍

0

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Really nice and happy with it but i had to buy two sizes bigger than the usual size my son wears, due to his feet being quite wide.

0

JO

John

7 years ago

Date of purchase: 07/20/2017

What John said about Next:

Great service

0

MA

Maureen

7 years ago

Date of purchase: 07/25/2017

What Maureen said about Next:

I'd definitely recommend them, great quality however the collection service lets them down

Product reviews

0

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Terrible service, won't be ordering online again.

Items advertised weren't delivered. When they were delivered, only half came as they weren't in stock. Had to call customer service twice to get this sorted- and eventually received all the items in...

Read all

Product reviews