How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

/5

Product

4.6

/5

5

4

3

2

1

150,756

21,471

4,095

969

1,641

178,932

ratings over the past year

Displaying all 884,395 reviews

Trusted Customer

7 years ago

Date of purchase: 08/19/2017

Excellent Service

The mix of clothing I buy from them for work and social use is good. The delivery service into the store that I use is good and the staff are always helpful if I have any issues.

Product reviews

0

Trusted Customer

7 years ago

Date of purchase: 08/19/2017

Faultless service

Tracking on delivery and communication from Next was excellent. Goods arrived exactly on time in perfect condition. Delivery man even offered to bring it inside and unpack even though it was only a...

Read all

Product reviews

0

MA

Maureen

7 years ago

Date of purchase: 08/31/2017

What Maureen said about Next:

Excellent as usual

Product reviews

0

YV

Yvonne

7 years ago

Date of purchase: 08/28/2017

What Yvonne said about Next:

Lovely comfy boots

0

CE

Celia

7 years ago

Date of purchase: 08/26/2017

What Celia said about Next:

Good service overall.

0

AN

Anna

7 years ago

Date of purchase: 08/27/2017

What Anna said about Next:

Its good

0

Trusted Customer

7 years ago

Date of purchase: 08/24/2017

Arrived quickly and was good quality

0

JE

Jennifer

Wigan

7 years ago

Date of purchase: 08/31/2017

What Jennifer said about Next:

Why shop anywhere else !

Excellent, speedy and efficient service. Extremely helpful assistant when I went to collect my purchase. Have always had a good experience with next for many years.

0

LA

Laura

7 years ago

Date of purchase: 08/29/2017