How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,203

20,613

3,929

939

1,542

174,226

ratings over the past year

Displaying all 863,457 reviews

Prisca

7 years ago

Date of purchase: 07/25/2017

What Prisca said about Next:

Really lovely service, friendly customer service team

Melissa

7 years ago

Date of purchase: 07/17/2017

What Melissa said about Next:

Friendly and helpful lovely clothes

Trusted Customer

7 years ago

Date of purchase: 07/21/2017

Next always delivers on specified date and supplies high quality products. Also has additional benefit of being able to spread costs into manageable monthly payments at a reasonable interest.

Product reviews

Debbie

Aylesford

7 years ago

Date of purchase: 07/28/2017

What Debbie said about Next:

First Class service

I didn't buy much from Next for a few years as I am tall and things didn't always fit well. But the last few years, particularly the one have been fantastic. The clothes are well made, beautifully...

Read all

Hermione

7 years ago

Date of purchase: 07/20/2017