How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

162,623

23,337

4,483

1,052

1,838

193,333

ratings over the past year

193,376 out of 899,351 reviews

Time:

Past year

Emily

9 months ago

Date of purchase: 10/07/2024

What Emily said about Next:

Lovely fleece

Always good service

Product reviews

Lynette

Croydon

9 months ago

Date of purchase: 10/08/2024

What Lynette said about Next:

Jogger set

I ordered online, when picking up the service was quick

Product reviews

Clare

Manchester

9 months ago

Date of purchase: 10/08/2024

What Clare said about Next:

Great little jacket

Ordered on line, delivered quickly.

Product reviews

Trusted Customer

9 months ago

Date of purchase: 10/08/2024

Next are very excellent very professionalAnd easy to use

Product reviews

Trusted Customer

9 months ago

Date of purchase: 10/06/2024

Not happy with the quality and fit

Been a customer with next for a very long time. They do help you with your queries.

Product reviews

Trusted Customer

9 months ago

Date of purchase: 10/08/2024

Really good service quick delivery!

Product reviews

Sue

Lancashire

9 months ago

Date of purchase: 10/08/2024

What Sue said about Next:

Excellent jeans

Perfect

Product reviews

Claire

Swansea

9 months ago

Date of purchase: 10/08/2024

What Claire said about Next:

Excellent quality

Excellent

Product reviews

Julie

Essex

9 months ago

Date of purchase: 10/05/2024

What Julie said about Next:

Blue sparkly shirt

Great service

Product reviews

Trusted Customer

9 months ago

Date of purchase: 10/08/2024

Always excellent service

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Black Borg Fleece Zip Through Jacket (3-16yrs)More reviews of this product (1)View product websiteReally cosy, perfect for the colder months

Sage Green Utility Crew Neck Sweatshirt and Cargo Jogger Set (3-16yrs)More reviews of this product (2)View product websiteI loved the style, colour and quality of the jogger set. It will keep my grandson warm in the winter.

Love & Roses Black Faux Leather Zip Through JacketMore reviews of this product (2)View product websiteGreat quality, comfortable and looks good too

Mint Velvet Black Leather Biker BootsMore reviews of this product (1)View product websiteGorgeous, high quality and very cool.

Taupe Brown Chunky ClogsMore reviews of this product (3)View product websiteThey’re too high for a child and they look very chunky. They barely have much grip I dont think its suitable for. Child/teenager

Pink panda Baby Zip Fleece SleepsuitMore reviews of this product (12)View product websiteNot just cute,it's so soft and warm.absolutely perfect.

Mid Blue Wide Leg JeansMore reviews of this product (86)View product websiteSoft, comfortable, true to size, perfect length .

Authentic Mid Blue Slim Supersoft JeansMore reviews of this product (84)View product websiteVery comfortable, material is soft and excellent quality

Navy Embellished Gem Oversized 100% Cotton ShirtMore reviews of this product (6)View product websiteLovely oversized shirt. Prettier than the picture. Want to buy the black one now

Blue/Camel Check Midweight ScarfMore reviews of this product (5)View product websiteBeautiful quality and colours

Pretty Pink Check Midweight ScarfMore reviews of this product (9)View product websiteBeautiful quality and colours

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?