How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

150,285

21,393

4,083

967

1,631

178,359

ratings over the past year

178,430 out of 883,900 reviews

Time:

Past year

Trusted Customer

10 months ago

Date of purchase: 08/27/2024

Very good

Very good and on time with delivery

Product reviews

Blessing

10 months ago

Date of purchase: 08/27/2024

What Blessing said about Next:

Good

Product reviews

Philippa

Dronfield

10 months ago

Date of purchase: 08/10/2024

What Philippa said about Next:

Next Cedarwood & Vetiver Fragrance Diffuser

As this was a click and collect I arrived in the store and entered my order reference number and the assistant appeared with my order relatively quickly. Only thing is there are sometimes a number of...

Read all

Product reviews