How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,087

21,160

4,047

955

1,616

176,865

ratings over the past year

176,622 out of 880,818 reviews

Time:

Past year

Carol

12 months ago

Date of purchase: 06/20/2024

What Carol said about Next:

Excellent

Product reviews

Lyndsey

Sunderland

12 months ago

Date of purchase: 06/19/2024

What Lyndsey said about Next:

I love next excellent quality & account easy to manage x

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/18/2024

Good quality, affordable & very comfy.

Very good service

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/16/2024

Good service

I like dealings with next, no complaints

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/20/2024

Nice

Absolutely gorgeous

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/20/2024

Poor sippers

The service I received was good. I returned the slippers and was refunded without a problem.

Product reviews

Eric

12 months ago

Date of purchase: 06/20/2024

What Eric said about Next:

Summer Mix

Always deliver when they say they’ll deliver. Quicker than most and returns are easy if not suitable to everyone either in person at store or by collection

Product reviews

Angela

Irlam Manchester

12 months ago

Date of purchase: 06/19/2024

What Angela said about Next:

Curtains

Excellent service, came when they said and delivery was very good.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/18/2024

Excellent product

Very good service

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Excellent investment

Extremely quick with plenty of choice

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

White EDIT Chunky TrainersMore reviews of this product (2)View product websiteComfy and roomy, and a excellent price point.

White Fairy Baby Two Way Zip Sleespuits 3 Pack (0-2yrs)More reviews of this product (24)View product websiteLovly quality the zips are ideal with toddler!! True to size x

Bleach Denim Boyfriend JeansMore reviews of this product (21)View product websiteVery comfy good quality & a affordable price

Gold Glitter BagMore reviews of this product (2)View product websiteSmall and cute, my 6yrs old loved it

Mid Blue Denim 1 Pack Elasticated Waist Jeggings (3mths-7yrs)More reviews of this product (8)View product websiteLooks good on baby girl, no regrets

Gap Yellow Floral Ruffle Sleeve Bodysuit (Newborn-5yrs)More reviews of this product (1)View product websiteCute and stylish

Pink Standard Fit (F) Mary Jane Occasion ShoesMore reviews of this product (9)View product websiteIt's a beautiful shoe , my girls absolutely love it.

Nude Bow Party Dress (3mths-7yrs)More reviews of this product (2)View product websiteBeautiful dress

Rose Gold Standard Fit (F) Mary Jane Occasion ShoesMore reviews of this product (2)View product websiteBeautiful shoes

Navy Blue Faux Fur Lined Moccasin SlippersMore reviews of this product (19)View product websiteThe stitching on these slippers came away the first time they were worn. I bought these slippers for my 11 year old grandson and they came apart on the first wear.

Flint Blue Next Heavyweight Chenille Eyelet Lined CurtainsMore reviews of this product (9)View product websiteLovely quality curtains that hang lovely at the window. They are just the colour blue I wanted. I’m very pleased with them.

Purple Dark Regular Fit Short Sleeve Pique Polo ShirtMore reviews of this product (9)View product websiteGreat quality, fits well

Pour Moi Blue Rosa Cova Tie Foldover BriefsMore reviews of this product (1)View product websiteExcellent fit, yet stylish too.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?