How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,225

20,698

3,974

957

1,569

174,423

ratings over the past year

174,416 out of 870,256 reviews

Time:

Past year

Zala

Aberystwyth

12 months ago

Date of purchase: 06/19/2024

What Zala said about Next:

For the price was expecting no roll at all.

Service was great .

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Buying and returns impressive

The service from Next was excellent really impressed. I had an item to return and one to collect, could not have been better or easier, brilliant well done Next.

Product reviews