How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,486

20,737

3,974

959

1,570

174,726

ratings over the past year

174,412 out of 870,230 reviews

Time:

Past year

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Quality rug

Amazing service, delivered quickly and with updates from courier

Product reviews

Kalliopi

12 months ago

Date of purchase: 06/17/2024

What Kalliopi said about Next:

Great service, fast delivery

Product reviews

Sandra

Surrey

12 months ago

Date of purchase: 06/19/2024

What Sandra said about Next:

Happy!

Always please with the service & help from Next. I’ve been a customer a very long time and usually find items of value to wear

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

It was easy and the staff where helpful with the items I had to send back too.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Quick delivery. Would like free return without having to travel to find a shop when you don't drive.

Product reviews

Suzanne

Shropshire

12 months ago

Date of purchase: 06/19/2024

What Suzanne said about Next:

Excellent as always

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Happy doggie

Good very pleased

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Terrible sizes

Good

Product reviews

Judith

Cumbria

12 months ago

Date of purchase: 05/21/2024

What Judith said about Next:

Great dress

Ordered two dresses online and received them the very next day. Can't beat that service!

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Excellent customer service

Wasn't pleased by the guys who delivered my item.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Asiatic Rugs Green Orion RugMore reviews of this product (7)View product websiteThis rug is absolutely lovely. Good quality, matches my room perfectly. And delivered so quickly.

Black Bronx 2 Tier Rotating Spice Rack Spice RackMore reviews of this product (8)View product websiteBeautiful and super useful

White Collection Luxe 400 Thread Count Deep Fitted 100% Egyptian Cotton Sateen Deep Fitted SheetMore reviews of this product (66)View product websiteLovely sheets that wash & iron well. Very happy with the purchase and would recommend

Black/Navy Blue Jersey Joggers 2 PackMore reviews of this product (78)View product websiteThis item is well made, fits perfectly and even keeps cool in the hot weather too. I love them and will be ordering more.

Inky Blue Denim Lift Slim And Shape Skinny JeansMore reviews of this product (75)View product websiteI've worn these jeans for years buying repeat pairs. Had to go up a size this time 14L.

Lipsy Nude Pink Wide FIt Elastic Low Wedge Espadrille SandalMore reviews of this product (21)View product websiteGreat fit … comfortable and easy to walk in … love them x

Black/White Ball In A Box Pet ToyMore reviews of this product (3)View product websiteLovely sturdy little ball good quality my daughters little cockapoo loves it

Black Round Neck Cap Sleeve T-ShirtMore reviews of this product (36)View product websiteIt was ment to be a petite size but it was far too long and not the right fit it should have been marked regular

Julian Bowen Capsule Orthopeadic MattressMore reviews of this product (20)View product websiteMattress is very good value for money

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?