How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,225

20,698

3,974

957

1,569

174,423

ratings over the past year

174,416 out of 870,256 reviews

Time:

Past year

Gary

Street

12 months ago

Date of purchase: 06/19/2024

What Gary said about Next:

Very good

Very good service and delivery on time

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Amusing ornament

Delivery to store was delayed, but not for long. So managed to pick up in time for my Daughter-in-laws birthday.

Product reviews

Emma

Preston

12 months ago

Date of purchase: 06/19/2024

What Emma said about Next:

Great service

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/27/2024

Lovely trousers

Always helpful and on time

Product reviews

Mandy

South Yorkshire

12 months ago

Date of purchase: 06/19/2024

What Mandy said about Next:

Satisfied customer.

Arrived quickly and easy returns.

Product reviews

Debbie

Belfast

12 months ago

Date of purchase: 06/19/2024

What Debbie said about Next:

Quick service

Always efficient and quick

Product reviews

Sarah

Hereford

12 months ago

Date of purchase: 06/20/2024

What Sarah said about Next:

Great customer service

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Birthday candle

Came very quick .

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/20/2024

Lis trousers

Service was really good

Product reviews

Linda

Beckenham

12 months ago

Date of purchase: 05/21/2024

What Linda said about Next:

Excellent cover up for cooler days

I bought this item on line and cannot complain about delivery dates. All on timeWhen I have shopped in my local store all have been friendly and helpful.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Charcoal Grey Easy Care Polycotton Plain Duvet Cover and Pillowcase SetMore reviews of this product (15)View product websiteGood quality and reasonable price

Brown Hamish the Highland Medium Ornament CowMore reviews of this product (266)View product websiteBought it for my Daughter-in-laws birthday. She loves it.

Freya Fatale BriefsMore reviews of this product (1)View product websiteTrue to size feel lovely on the skin

Black Wide Leg Trousers With LinenMore reviews of this product (34)View product websiteThese trousers are a lovely fit, true to size. Have worn them all day with not a lot of creases like lines trousers normally do.Only down side is the length I ordered petite (I'm 5'3) I still need to...Read all

Grey Silver Relaxed Fit Essential Crew Neck T-ShirtMore reviews of this product (9)View product websiteNice colour and fits well. Good quality for the price.

Navy Tummy Shaping Control SwimsuitMore reviews of this product (217)View product websiteLovely swimming suit.Flattering shape for the more mature lady!

adidas Black/White Sportswear Grand Court Elastic Lace And Top Strap TrainersMore reviews of this product (3)View product websiteGreat trainers for grandson he loves them,fast delivery

Multi Happy Birthday Balloon CandleMore reviews of this product (63)View product websiteBought for my mother in law birthday she said it is really lovely and pretty.

Friends Like These Black Petite Sculpting Stretch TrousersMore reviews of this product (17)View product websiteReally good fit perfect

Phase Eight Cream Louise Linen Longline CardiganMore reviews of this product (1)View product websiteVery soft off white long line cardigan. I ordered size 14 which was perfect fit.Not heavy to wear and looks and feels more expensive than others I have tried at similar price.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?