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We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

148,914

21,160

4,048

954

1,616

176,692

ratings over the past year

Displaying all 881,408 reviews

Trusted Customer

10 months ago

Date of purchase: 08/14/2024

Knickers

Everything very good.

Product reviews

Trusted Customer

10 months ago

Date of purchase: 08/27/2024

Wrong order sent

Still waiting to resolve. Should of been correct the first time.

Next Customer Services

10 months ago

We're really sorry to hear what's happened and we appreciate you bringing this to our attention. So that we can look into this further, please email us at feefo_queries@next.co.uk and we'll be in touch shortly. Thank you!

Product reviews