How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,332

20,721

3,971

952

1,568

174,544

ratings over the past year

174,194 out of 869,677 reviews

Time:

Past year

Gemma

Colchester

12 months ago

Date of purchase: 05/29/2024

What Gemma said about Next:

Next shopping experience works so well in my busy household!

I’m always happy, I’m a busy mum of 4 boys and work full time running our family business so I tend to shop in bed at night! Next is so convenient and the app is easy to use especially for busy mums...

Read all

Product reviews

Jennie

Wiltshire

12 months ago

Date of purchase: 05/29/2024

What Jennie said about Next:

Best summer sandals.

Great service as always from Next

Product reviews

Lesley

Newcastle upon Tyne.

12 months ago

Date of purchase: 05/29/2024

What Lesley said about Next:

Recent Love & Roses purchase.

As items bought online I have no real comment on service apart from the fact the transaction was smooth and the item was in store for me to pick up when they said.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/21/2024

Excellent Service

Always an excellent service with Next.

Stephen

Glasgow

12 months ago

Date of purchase: 05/28/2024

What Stephen said about Next:

Summer clothes

Great very quick delivery

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Great service as usual

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Online order - click & collect. Fast delivery to local store making it convenient.

Product reviews

Melanie

Lancaster

12 months ago

Date of purchase: 05/29/2024

What Melanie said about Next:

Speedy delivery

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

o.k.

Product reviews

Pam

Congleton

12 months ago

Date of purchase: 06/17/2024

What Pam said about Next:

Online shopping

Good service , easy to use online shopping experience

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

White Fisherman SandalsMore reviews of this product (3)View product websitePretty little sandals. Comfortable inner sole.A bit fiddly to do the side buckle up.

Love & Roses Blue TENCEL™ Short Sleeve Belted Shirt DressMore reviews of this product (1)View product websiteItem as described. Fit is great. Feels nice to wear. Great variety of colours in this item. Happy with purchase.

Navy Drawstring Waist Cargo ShortsMore reviews of this product (6)View product websiteGreat fit comfortable

BadRhino Big & Tall Black Plain SwimshortsMore reviews of this product (1)View product websiteToo expensive

Navy Blue Dip Dye T-ShirtMore reviews of this product (11)View product websiteSmart

Black Check Smart Collar Polo ShirtMore reviews of this product (2)View product websiteSmart

BadRhino Big & Tall Green Plain Swim ShortsMore reviews of this product (1)View product websiteExpensive shorts

Black Drawstring Waist Cargo ShortsMore reviews of this product (3)View product websiteGreat

Blue/White Button Down Short Sleeve Collared Crochet ShirtMore reviews of this product (5)View product websiteLovely material looks great

Ecru Cream Take That SweatshirtMore reviews of this product (11)View product websiteSizing was ridiculous. Over sized is an understatement. Purchased a small as normal and this was massive therefore returned. Very disappointed

Ecru Take That T-ShirtMore reviews of this product (5)View product websiteLovely design T shirt for Take That fans. A little oversized - if an option for XS had been available I’d have preferred that , tho I’m not XS size! Quite thick material but washed well. Happy with...Read all

Black Seersucker Textured Jersey Button Front Belted Utility Shirt DressMore reviews of this product (6)View product websiteLovely dress, so very comfy to wear, looks smart, definitely going to be one of my favourites.

Navy Blue Long Length Belted Cargo ShortsMore reviews of this product (22)View product websiteNot of the quality I expected

Grey Long Length Belted Cargo ShortsMore reviews of this product (19)View product websiteNot of the quality i expected

Roman Black Petite Woven Tie Front JoggersMore reviews of this product (1)View product websiteComfortable, perfect fit and good price for a pair

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?