How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

146,915

20,652

3,954

948

1,566

174,035

ratings over the past year

174,027 out of 869,175 reviews

Time:

Past year

Sandra

Birmingham

12 months ago

Date of purchase: 05/28/2024

What Sandra said about Next:

Relaxed bleach boy cropped jeans

Great service

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Great to Shop at Next

Great customer service.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

I've been a customer of next for lots of years and I love the quality of products from home furnishings to womens clothing to children's.you always know your getting good quality when you shop with...

Read all

Product reviews

Tina

12 months ago

Date of purchase: 05/29/2024

What Tina said about Next:

Great place to shop

Always great service from next. Shopping is great customer service is great no problem with returns. Courier is always pleasant.

Product reviews

Tracey

12 months ago

Date of purchase: 05/29/2024

What Tracey said about Next:

Lovely comfy nighty

Very good quick delivery

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/27/2024

Very good

Product reviews

Debra

Hull

12 months ago

Date of purchase: 05/29/2024

What Debra said about Next:

Relaxed fit

Always use the Anlaby store , next clothing I find a good quality and always helpful friendly staff

Product reviews

Andrew

Sheffield

12 months ago

Date of purchase: 05/27/2024

What Andrew said about Next:

Long sleeves!

Prompt delivery which I picked up in a store.

Product reviews

Emma

Reading

12 months ago

Date of purchase: 05/29/2024

What Emma said about Next:

Thank you

Speedy delivery, everything I wanted I. Stock - what more could I ask! Thank you NEXT!

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

All good.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Bleach Denim Boyfriend JeansMore reviews of this product (21)View product websiteGreat comfortable fit. Looks good dressed up and down. I'm a size 12 and these jeans fit with a little extra room.

Neutral Brown Linen Button Up CardiganMore reviews of this product (4)View product websiteGreat purchase. Good quality. Will be worn a lot.

Black Patent Wide Fit (G) School Rose Gold Eyelet Lace Up ShoesMore reviews of this product (5)View product websiteGrandaughter loved these shoes and as she has wide feet they fitted her perfectly.very stylish school shoes.

Lipsy Pink Lightweight Rain Coat (3yrs-16yrs)More reviews of this product (1)View product websiteLovely stylish jacket for rainy summer days.lightweight which is perfect for our scottish weather .can fold up small to put in school bag.grandaughter loves it

White 5 Pack Cotton Rich Ruffle Ankle SocksMore reviews of this product (20)View product websiteLovely pretty ankle socks .ideal to wear with summer dresses and sandals.

Navy Forever Comfort® Leather Point Toe Bow Slingback ShoesMore reviews of this product (4)View product websiteVery nice shoes bought to wear on a cruise

Blue Watercolour Floral Cotton Slip NightieMore reviews of this product (6)View product websiteI love this nighty it’s so comfy fits a treat and looks lovely I’ve bought 2 more in different colours

Green Leaves Viscose Vest PyjamasMore reviews of this product (8)View product websiteLovely lounge wear set. Fabulous colours, comfy. Nice and long

Laura Ashley Cream Pointelle Lounge CardiganMore reviews of this product (1)View product websiteGreat quality cardigan

Dark Blue Boyfriend JeansMore reviews of this product (44)View product websiteLove these jeans a really good relaxed fit x very comfy & smart, I’m normally 12 to 14 , but the 12 was perfect for me x

Light Grey Linen Blend ShacketMore reviews of this product (3)View product websiteThe Shacket is good quality and feels well made.The only issue are the sleeves are to long and I have to turn the cuffs back which looks ok but would prefer not to have to do this. I do not have...Read all

Blue Dark Navy Round Neck Cap Sleeve T-ShirtMore reviews of this product (81)View product websiteThey have changed the sizing of my favourite T-shirt, from the usual women’s sizes: 10,12,14,16,18 etc to S,M,L,XL etc. so now one size it too small and the next too large 😢

Grey Animal Print Jersey JoggersMore reviews of this product (41)View product websiteLovely, comfy and smart looking - an unusual combo!!!!

Black Round Neck Cap Sleeve T-ShirtMore reviews of this product (428)View product websitePerfect fit - love the traditional sizing of this T-shirt (12,14,16,18 etc) much better than the newer navy T-shirts!

Yumi Blue Ikat Print 3/4 Sleeve Tunic DressMore reviews of this product (1)View product websiteLovely but huge for size, had to return.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?