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Natures Menu Reviews | Customer Service Reviews for https://www.feefo.com/reviews/natures-menu | Feefo

809 out of 22,859 reviews

Time:

Past year

Trusted Customer

12 months ago

Date of purchase: 07/03/2024

Brilliant and quick service

Natures Menu Customer Services

Natures Menu

12 months ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you and that your dog is enjoying our frozen nuggets😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Kay Cook

Lockerbie

12 months ago

Date of purchase: 07/08/2024

What Kay Cook said about Natures Menu:

Excellent customer service. My little problem was sorted immediately. Both people I spoke to on consecutive days were polite, very helpful and efficient

Natures Menu Customer Services

Natures Menu

12 months ago

Thank you for your kind comments and valued custom. Great to hear that you are happy with our customer service and were able to resolve this issue for you. Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Kelly Lomas

Bakewell

12 months ago

Date of purchase: 07/08/2024

What Kelly Lomas said about Natures Menu:

Customer service

Amazing customer service. Had a pouch that air had gotten into was sorted straight away. Thank you

Natures Menu Customer Services

Natures Menu

12 months ago

Thank you for your kind comments and valued custom. Great to hear that you were happy with our customer service and your product quality issued was resolved to your satisfaction. Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Gisella Mahony

12 months ago

Date of purchase: 07/08/2024

What Gisella Mahony said about Natures Menu:

Meets nutritional requirements

The quality of the food is very good and meets the essential nutritional needs of a dog. The courier service they used, however, delivered later than was intended and the frozen food had mostly...

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Natures Menu Customer Services

Natures Menu

12 months ago

Good afternoon I am very sorry to hear of this issue with the quality of the food on your recent delivery, please contact us on: info@naturesmenu.co.uk relating to this order and out team can look at this for you. Kind regards Natures Menu Team

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/02/2024

Terrible customer service

They take the money a week before your order is due. They say you can change your order up to 48hours in advance and you can’t! You cannot get through on the phone or online chat. Terrible customer...

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Natures Menu Customer Services

Natures Menu

12 months ago

Good afternoon I am very sorry to hear of your experience, please leave this with us to look into and our team will be in contact with you. Kind regards Natures Menu Team

Product reviews

Trusted Customer

12 months ago

Date of purchase: 07/07/2024

Great subscription service

Great subscription service and prompt delivery. Good communication before delivery. My only criticism is it used to he delivered by refrigerated van but now comes delivered by DPD in boxes...

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Natures Menu Customer Services

Natures Menu

12 months ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you and that you have signed up to our subscribe and save service😊 Your feedback relating to the packaging will be fed back to our team. Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Michelle anderson

Yarmouth Isle of Wight

12 months ago

Date of purchase: 07/07/2024

What Michelle anderson said about Natures Menu:

Raw is Best

fast

Natures Menu Customer Services

Natures Menu

12 months ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you and that Billy and Lewies are enjoying our frozen nuggets😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Trusted Customer

12 months ago

Date of purchase: 07/02/2024

Good service to use as on many occasions outlets that sell FF out of stock!

Prompt and efficient service and delivery

Natures Menu Customer Services

Natures Menu

12 months ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Trusted Customer

12 months ago

Date of purchase: 07/07/2024

Good product but room for improvement on service and delivery

Delivery with DHL is repeatedly a day or so late. Item missing from the latest order and no response from customer service as of yet. The dogs enjoy it though.

Natures Menu Customer Services

Natures Menu

12 months ago

Good afternoon I am very sorry to hear that you have had an issue with a recent delivery, please leave this with us to look into and our customer service team will be in touch. Good to hear that your dogs are enjoying our foods. Kind regards Natures Menu Team

Product reviews

Trusted Customer

12 months ago

Date of purchase: 07/02/2024

Quick delivery

Natures Menu Customer Services

Natures Menu

12 months ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

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About Natures Menu

A range of premium cat and dog food that gives your pet the ultimate high meat, naturally nutritious meal, inspired by their natural instincts.

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0800 183770

Falcon Road, Snetterton, Snetterton, Norfolk, NR16 2FB, United Kingdom

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Natures Menu Reviews

60% Chicken with salmon blockMore reviews of this product (18)View product websiteVery quick delivery and prompt, item was still fully frozen on arrival. Dogs love this product

100% tripe freeflowMore reviews of this product (124)View product websiteInitially I had a problem, but it was the delivery company at fault, not Natures Menu. Customer service at natures menu was fantastic and my replacement free flow tripe delivered following day....Read all

Puppy 80% Turkey & fishMore reviews of this product (157)View product websiteMy Dachshund absolutely loves this flavour. I would say so far it’s his favourite. He eats all of his food straight away with this where with other brands he grazes. Amazing quality and easy to use.

80% Chicken with salmonMore reviews of this product (140)View product websiteMy Dachshund isn’t too keen but not giving up. Will keep trying. The ingredients are quality just a fussy puppy.

80% Farm reared turkeyMore reviews of this product (351)View product website

80% Tender cuts of beefMore reviews of this product (429)View product website

80% DuckMore reviews of this product (437)View product website

80% LambMore reviews of this product (300)View product website

80% ChickenMore reviews of this product (275)View product website

Chicken With Venison For PuppiesMore reviews of this product (156)View product website

Chicken With Venison For PuppiesMore reviews of this product (156)View product websiteI would never use Natures Menu again, there communication skills are appalling.

60% Beef and chickenMore reviews of this product (198)View product websiteTerrible communication

60% Chicken with salmonMore reviews of this product (199)View product websiteExcellent value raw dog food. My 2 Vizslas live it, even the fussy one! Clean bowls every time.

60% Beef and chickenMore reviews of this product (198)View product website

60% lamb with chickenMore reviews of this product (128)View product website

100% beef freeflowMore reviews of this product (152)View product websiteExcellent service, free flow is a must for this Frenchie 😊 easy preparation and usually no left overs.

100% lamb & chicken freeflowMore reviews of this product (80)View product websiteThis Frenchie loves his free flow, normally dancing as the freezer is opened in expectation of the food in the bowl

Wild Boar with SuperfoodsMore reviews of this product (18)View product websiteThe Wild Boar flavour was missing from my order. Yet to hear back from customer service.

Wild Venison with Superfood cansMore reviews of this product (51)View product websiteDogs love it

Duck and Turkey with SuperfoodsMore reviews of this product (24)View product websiteDogs love it

Beef with SuperfoodsMore reviews of this product (41)View product websiteDogs love it

Puppy 80% BeefMore reviews of this product (176)View product website

Chicken With Venison For PuppiesMore reviews of this product (156)View product website

Puppy 80% Turkey & fishMore reviews of this product (157)View product website

Puppy 80% Chicken with salmonMore reviews of this product (140)View product website

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