How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

National Trust Holidays Reviews

https://www.nationaltrust.org.uk/holidays

Rated

Exceptional

The National Trust operates over 500 cottages, bunkhouses and bothies and 23 campsites in England, Wales and Northern Ireland.

Service

4.8

Product

4.8

5,031

955

152

6,175

ratings over the past year

Displaying all 14,568 reviews

Mr Peter Jacobs

Southampton

2 years ago

Date of purchase: 06/02/2023

What Mr Peter Jacobs said about National Trust Holidays:

Wood Farm Cottage

We stayed at Wood Farm cottage in Sheringham Park, Norfolk for a week in June. The booking process was easy, and the National Trust provided all the information we needed.

Product reviews

Mrs Ulrike Aufderheide

Bonn

2 years ago

Date of purchase: 06/09/2023

What Mrs Ulrike Aufderheide said about National Trust Holidays:

Amazing location

Everthin went very smoothly.

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/23/2023

Beautiful peaceful setting

Second stay at Highertown NT campsite - couples holiday. Loo/showers sensitivity upgraded. Despite a busy (full) weekend limited loos/shower provision coped. More EHU pitches - £5/night (approx 10)....

Read all

Steve Cook

National Trust Holidays

1 year ago

Hello Thank you for your kind and valuable feedback. We are pleased you enjoyed your stay with us at our Highertown Farm Campsite. Your comments are important to us, and we have passed them onto the campsite team for their information and consideration. We hope we can welcome you back on another occasion. Kind regards National Trust Holidays

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/02/2023

Excellent lodge and location.

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/08/2023

Great hideaway - shame about the nails.

Easy to book online.

National Trust Holidays

2 years ago

Good afternoon Thank you for your review. We're pleased you found the booking system to be simple and straightforward. Kind regards National Trust Holidays

Product reviews

Mrs Gillian Walker

2 years ago

Date of purchase: 06/16/2023

What Mrs Gillian Walker said about National Trust Holidays:

Great accommodation, perfect location

Accommodation was lovely and in the perfect location. Calf Cot had everything we needed and was in walking distance of great beaches and amazing scenery - didn't need to use the car it was all on our...

Read all

Product reviews

Michael HUGHES

SEAFORD East Sussex

2 years ago

Date of purchase: 06/05/2023

What Michael HUGHES said about National Trust Holidays:

We have now spent two holidays at the cottage. in 2022 and 2023, and have already booked for 2024. Whilst the location and ambience of that location, we felt considering the rental costs that the...

Read all

Product reviews

Ms Margaret Pether

2 years ago

Date of purchase: 06/24/2023

What Ms Margaret Pether said about National Trust Holidays:

I think they know I was not happy with late notice of withdrawal of the sofa bed, which had been there the previous year on our stay. I booked the new holiday over a year ago and they only thought to...

Read all

National Trust Holidays

2 years ago

Good afternoon We're really sorry about the late notification of the withdrawal of the sofa bed. This was done due to changes to fire legislation in holiday accommodation. We're aware the team did everything they could to find alternative arrangements for your stay. Kind regards National Trust Holidays

Product reviews

Dr Gerald Pecksen

2 years ago

Date of purchase: 06/09/2023

What Dr Gerald Pecksen said about National Trust Holidays:

An outstanding blend of unrivalled scenery with the natural world.

I would certainly recommend any of the four St Gabriels cottages but preferably off peak - just bit too busy with all four in use I guess. The bedrooms and facilities upstairs are excellent as was...

Read all

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/17/2023

Fabulous cottage.

Very easy to book on line.

Product reviews

Not received a review invite?

About National Trust Holidays

National Trust Holidays

Read all

Cottages, Bunkhouses and Bothies 0344 800 2070 / C

Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA, United Kingdom

View all media (4233)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

National Trust Holidays Reviews

Sheringham Wood FarmMore reviews of this product (29)View product websiteThe cottage was actually the family home of my grandparents originally, so it was a very special stay for us. The cottage was well-equipped and comfortable and Sheringham Park was a great experience,...Read all

Rose Castle CottageMore reviews of this product (16)View product websiteAmazing location. We barely left the place, because it was so beautiful

Highertown Farm CampsiteMore reviews of this product (267)View product websiteWell done National Trust - perfect site!

White Edge LodgeMore reviews of this product (25)View product websiteSuperbly entertaining and relaxing.

TreesMore reviews of this product (26)View product websiteThe log cabin is scheduled and charming if you want 'to get away from it all'. Great view over Windermere. Visiting wildlife for entertainment. The main problem is the 1/2 mile un-made-up drive that...Read all

The Calf CotMore reviews of this product (23)View product websiteBest holiday I have ever had - could completely relax and unwind

Mustard Pot CottageMore reviews of this product (30)View product websiteSee my comments above regarding the premises.

Lookout CottageMore reviews of this product (29)View product websiteMainly due to the setting which is fantastic. I was financially compensated for the lack of a bed and so accepted that

Oak CottageMore reviews of this product (19)View product websiteCottage: Good throughout but sitting room looking a bit tired. Golden Cap estate: Outstanding scenery, very interesting history, environmentally responsible farming.

1 Sternsmill CottageMore reviews of this product (30)View product websiteLovely secluded cottage on the Dudmaston estate set well away from the main road. It is difficult to find, the sat nave goes haywire!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?