How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

1 Sternsmill Cottage Reviews | National Trust Holidays Reviews

Name: 1 Sternsmill Cottage
Rating: 4.3 (28 reviews)

Displaying all 28 reviews

Mrs Emily Hall

1 month ago

Date of purchase: 05/26/2025

1 Sternsmill Cottage

View product website

Cleanliness : Excellent

Value for Money : Excellent

Your Complimentary Dog Treats : Exceptional

Facilities : Excellent

See full customer review

Mr Paul Borzone

Aylesbury

1 month ago

Date of purchase: 05/05/2025

1 Sternsmill Cottage

View product website

Was our Sixth time at Sternsmill ! And also now our 37th stay at 20 different National Trust Holiday Cottages !over the years !!! and have NEVER been disappointed at ANY !!! So a big fan !!!!...

Read all

Cleanliness : Exceptional

Value for Money : Exceptional

Facilities : Exceptional

National Trust Holidays

1 month ago

Good evening Thank you for your kind feedback. We're so happy you enjoyed your stay with us at 1 Sternsmill Cottage. Our team is always here and happy to help. Your comments regarding the number of consecutive days that can be booked have been passed to the bookings team. We look forward to welcoming you back on a National Trust Holiday in the future. Kind regards National Trust Holidays

See full customer review

Trusted Customer

3 months ago

Date of purchase: 03/21/2025

1 Sternsmill Cottage

View product website

Such a peaceful location. Off the beaten track. The only sounds were bird song and the river. Lovely local walks. Cottage was spotlessly clean and had everything we needed.

Cleanliness : Exceptional

Value for Money : Exceptional

Your Complimentary Dog Treats : Exceptional

Facilities : Excellent

National Trust Holidays

3 months ago

Good morning Thank you for your pleasant feedback. We're delighted you enjoyed your stay with us at 1 Sternsmill Cottage. Our team is always here and happy to help. We look forward to welcoming you on a National Trust Holiday again in the future. Kind regards National Trust Holidays

See full customer review

Trusted Customer

3 months ago

Date of purchase: 03/03/2025

1 Sternsmill Cottage

View product website

Spent the whole week fishing and don't have a dog, so my comments are limited and any rating on dog treats is guesswork. This is a 200 year old mill-workers cottage set in a wonderful, peaceful...

Read all

Cleanliness : Exceptional

Value for Money : Exceptional

Your Complimentary Dog Treats : Good

Facilities : Excellent

National Trust Holidays

3 months ago

Good morning Thank you for your valuable feedback. Your comments are important to us and we've passed this onto the local team for their information and action as necessary. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future. Kind regards National Trust Holidays

See full customer review

Trusted Customer

4 months ago

Date of purchase: 12/30/2024

1 Sternsmill Cottage

View product website

Cleanliness : Excellent

Value for Money : Excellent

Your Complimentary Dog Treats : Exceptional

Facilities : Excellent

National Trust Holidays

4 months ago

Good afternoon Thank you for your feedback. We hope you enjoyed your stay with us at 1 Sternsmill Cottage. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future. Kind regards National Trust Holidays

See full customer review

Trusted Customer

6 months ago

Date of purchase: 12/20/2024

1 Sternsmill Cottage

View product website

Pleasant enough stay. TV wasn't working which is a nuisance for winter stays when nights draw in early.

Cleanliness : Excellent

Value for Money : Good

Your Complimentary Dog Treats : Excellent

Facilities : Good

National Trust Holidays

6 months ago

Good morning Thank you for your review. We're sorry to hear about the TV. Another time, do let us know and we can send a colleague to take a look. Kind regards National Trust Holidays

See full customer review

Trusted Customer

12 months ago

Date of purchase: 06/28/2024

1 Sternsmill Cottage

View product website

Disappointed to arrive to metal fencing covering the cave, made the garden feel like a builders yard after paying £520 for 3 nights it spoilt the experience. No communication to say the cave was not...

Read all

Cleanliness : Excellent

Value for Money : Good

Your Complimentary Dog Treats : Excellent

Facilities : Excellent

National Trust Holidays

11 months ago

Good afternoon Thank you for your feedback. We're sorry to hear of your experience. We've asked a colleague to investigate further and respond within ten working days. Kind regards National Trust Holidays

See full customer review

Trusted Customer

1 year ago

Date of purchase: 06/17/2024

1 Sternsmill Cottage

View product website

This was our 4th stay in a national trust property and it's the first time we have been disappointed. The cottage is in need of a deep clean. There was black slime under one of the bathroom sink taps...

Read all

Cleanliness : Good

Value for Money : Excellent

Facilities : Excellent

Graham

National Trust Holidays

1 year ago

Good evening Thank you for your valuable feedback. Your comments are important to us and we've passed this onto the local team and the website team for their information and action as necessary. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future. Kind regards National Trust Holidays

See full customer review

Mrs Elizabeth Schuller

brunswick, maine, usa

1 year ago

Date of purchase: 05/11/2024

1 Sternsmill Cottage

View product website

we don't have a dog we really enjoyed staying in a real worker's cottage and imaging life there

Cleanliness : Exceptional

Value for Money : Exceptional

Facilities : Exceptional

See full customer review

Mr Paul Borzone

1 year ago

Date of purchase: 05/03/2024

1 Sternsmill Cottage

View product website

Fifth stay At Sternsmill ! Seventh on the estate !! Superb !!! River so close by, steam trains passing a few times a day !! Friendly locals, beautiful historic towns and villages, abundance of...

Read all

Cleanliness : Exceptional

Value for Money : Exceptional

Your Complimentary Dog Treats : Exceptional

Facilities : Exceptional

See full customer review

Not received a review invite?

About National Trust Holidays

National Trust Holidays

Read all

Cottages, Bunkhouses and Bothies 0344 800 2070 / C

Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA, United Kingdom