Parts ordered were never actually available and over a week after ordering and paying for the products I had a phone call to say they were not available and never will be.
Tracy
Mr Central Heating
10 months ago
Hello Steven
Thank you for your feedback. I have clarified with our delivery branch that these boilers were both in clearance. The depot was able to transfer one of them from another branch for you and delivered on 4th September. The other boiler was no longer available at the manufacturer and my colleagues did contact you directly to let you know this and that the refund would be issued for the discontinued boiler. We are very sorry that we could not supply this boiler to you.
Kind Regards
Mr Central Heating
Quick and efficient service and delivery, lovely quality products
Tracy
Mr Central Heating
10 months ago
Hello
Thank you for taking the time to leave us a lovely 5* review. We are so pleased you are happy with the service you received from us. We hope to see you again soon.
Kind Regards
Mr Central Heating
I ordered online for a click and collect as I was dur to travel in the area later the same day. Item was showing as 12 in stock. In 2 days, all I received was an order acknowledgement. After waiting...
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Tracy
Mr Central Heating
10 months ago
Hello Adrian
Thank you for your feedback. We are very sorry for the frustration and inconvenience caused to you regarding your order. My colleagues at Bristol depot were not aware when you arrived at the depot of this and always aim to give our customers the best possible service.
Kind Regards
Mr Central Heating
Hello
Thank you for taking the time to leave us a 5* review. We really appreciate it very much.
Kind Regards
Mr Central Heating
Date of purchase: 08/11/2025
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Feefo Verified
10 months ago
Very good
Tracy
Mr Central Heating
10 months ago
Hello
Thank you for taking the time to leave us a 5* review - it is very much appreciated.
Kind Regards
Mr Central Heating
Date of purchase: 08/24/2025
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Trusted Customer
Feefo Verified
10 months ago
Prompt efficient service
Tracy
Mr Central Heating
10 months ago
Hello
Thank you for taking the time to leave us a 5* review.
Kind Regards
Mr Central Heating
Date of purchase: 08/10/2025
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Trusted Customer
Feefo Verified
10 months ago
Ordered & sent out in very quickly, no reflection on Mr Central Heating, but the delivery company (APC) tried to deliver it but my wife didn't hear the door - they left with the package but didn't...
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Tracy
Mr Central Heating
10 months ago
Hello
Thank you so much for taking the time to write this review. We are sorry that you had problems with the courier delivery and we will feed this back.
Kind Regards
Mr Central Heating
Easy to order and a great selection of sizes for radiators.
Great communication and really appreciated the support call for the delivery and a choice of dates.
Radiators were well packaged and...
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Tracy
Mr Central Heating
10 months ago
Hello Paul
Thank you so much for taking the time to leave us such a lovely 5* review. We are so pleased you were happy with the all round service that you received from us. We look forward to seeing you again soon.
Kind Regards
Mr Central Heating
Quick responses to emails and very flexible on meeting my delivery needs
Tracy
Mr Central Heating
10 months ago
Hello Philip
Thank you so much for the great 5* review. We are so pleased you are happy with the great service you received from us. We hope to see you again soon.
Kind Regards
Mr Central Heating
Mr Central Heating has 40 years of experience selling heating packs, boilers, radiators, bathrooms, plumbing & accessories. Including Baxi, Ideal, Potterton, Vaillant, and more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Mr Central Heating has 40 years of experience selling heating packs, boilers, radiators, bathrooms, plumbing & accessories. Including Baxi, Ideal, Potterton, Vaillant, and more.