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Moutan Limited Reviews

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ratings over the past year

Moutan Limited is no longer an active Feefo customer
Displaying all 57 reviews
Trusted Customer
3 years ago
Date of purchase: 03/21/2022
I would highly recommend them
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Trusted Customer
3 years ago
Date of purchase: 03/18/2022
Excellent
Excellent service and beautiful bouquet sent as a gift. Delivered on time. Ordering very easy.
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Lisa Bartlett
3 years ago
Date of purchase: 02/28/2022
What Lisa Bartlett said about Moutan Limited:
Love Moutan!
Moutan delivered a stunning spring bulb planter to my mum for Mothering Sunday & have sone gorgeous inspiring flowers pots & goodies in their gorgeous little unique shops too!
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Trusted Customer
3 years ago
Date of purchase: 03/01/2022
*****
beautiful flowers *****
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Trusted Customer
3 years ago
Date of purchase: 11/28/2021
Foliage Died within 10 Days of Purchase
The foliage died within 10 days. No moss for moisture retention. Foliage was replaced with artificial items. For the price the quality is disappointing. This is the fourth year I have purchased so...

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Jason Allen
Moutan Limited
3 years ago
Hi Jane So sorry you were disappointed with your wreath and customer service. We offered to replenish the wreath which I understand was done. I can only apologise this wasn’t to your satisfaction. This has been a difficult time for our shop having trained florists going down with COVID this last 2 weeks has had a massive impact on the team. We are sorry and are doing our very best under the circumstances. Thanks
Trusted Customer
3 years ago
Hi Jason Thanks for the reply. I’m sorry to hear your staff are off with Covid. When we spoke via email last night this wasn’t mentioned. When I returned the wreath what was offered as a fix wasn’t given as I advised on the email last night hence the review. I wish your staff a speedy recovery .
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Jason Allen
Moutan Limited
3 years ago
Hi Nicola we are doing our best to stay open and very sorry you were disappointed with your wreath. There was no need to mention our staff being off with covid because I wanted to deal your problem. I hope you mange to have a good Christmas Thanks Jason
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Jane Pooley
3 years ago
Date of purchase: 11/28/2021
What Jane Pooley said about Moutan Limited:
Fourth year buying a wreath and this year really disappointed, no loss so already dying, smells really bad, thin, very little foliage and £57!! Have complained and all the manager was prepared to do...

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Jason Allen
Moutan Limited
3 years ago
Hi Jane many thanks for your comments. I understand one of our staff replenish your wreath and sorry this wasn’t good enough. I’m sorry you are so disappointed and we didn’t get the chance to help further. Sadly we have been badly effected by COVID and have lost 2 of our trained florists who are isolating. We are trying our best under these tough circumstances and keeping our business open for our customers at Christmas. We appreciate you taking the time to review and hope we can do better for you in better times and are staff are back from isolation. Kind regards Jason & Julie
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Trusted Customer
3 years ago
Date of purchase: 12/02/2021
Excellent service
Excellent service. Beautiful flowers delivered locally to my daughter.
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Trusted Customer
3 years ago
Date of purchase: 11/26/2021
Good service and products
It was very prompt and efficient
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Trusted Customer
3 years ago
Date of purchase: 11/22/2021
Stunning flowers
Beautiful flowers ordered on-line the evening before they were delivered at 11am. Very pleased
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Trusted Customer
3 years ago
Date of purchase: 11/26/2021
Always the best!
Moutan Odiham as excellent as ever. Beautiful Christmas wreath ordered online for pick up and bought myself some lovely flowers aswell. Perfect and truly excellent florist.
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About Moutan Limited
Moutan first opened on Odiham High Street in 2002 when Julie Allen realised her dream of owning a country flower shop, turning a passion of painting flowers into working with them. Taking inspiration from the beautiful surrounding countryside, we embrace the changing seasons with flowers, plants, garden and home wares, gifts and accessories to enhance your homes and outdoor spaces. We now have our shops located in Hartley Wintney and Farnham.
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99 High Street, Odiham, Hampshire, RG29 1LA, United Kingdom
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About Moutan Limited
Moutan first opened on Odiham High Street in 2002 when Julie Allen realised her dream of owning a country flower shop, turning a passion of painting flowers into working with them. Taking inspiration from the beautiful surrounding countryside, we embrace the changing seasons with flowers, plants, garden and home wares, gifts and accessories to enhance your homes and outdoor spaces. We now have our shops located in Hartley Wintney and Farnham.